- Report: #994057
Report - Rebuttal - Arbitrate
Complaint Review: Performant Recovery Inc.
Performant Recovery Inc.333 N Canyons Pkwy Ste 100 Livermore, California United States of America
Performant Recovery Inc. Diversified Collection Services Harrasing Phone Calls, Lying About Payments Livermore, California
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I did have a payment set up, but when I called (about 20 different times between the 5th and 26th) I was sent directly to voicemail. I left five or six messages which I marked as urgent, and no call back. She said she called multiple times but I didn't answer. You'd think in this very important situation where they want your money NOW, they'd leave a message. No voice messages whatsoever.
I JUST started my job this week, and on my first day of work, she had the nerve to call my workplace! I called back the next day and told her to put my work number on the Do Not Call list, since I got in trouble for that. She became pretty irate when we started talking about that payment again. I told her I'd make the payment on January 25th (the date of my first paycheck). She told me the same thing as she did in December saying that if I don't make the initial payment by January 21st, wage and tax garnishments would commence.
After doing research on this company, like me, many others have been abused by this collection agency. They have broken section 805 of the Fair Debt Collection Practices Act, which in many cases have been taken to court because of it. I will be writing a certified letter for a cease of communication.
This report was posted on Ripoff Report on 01/09/2013 01:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Performant-Recovery-Inc/Livermore-California-/Performant-Recovery-Inc-Diversified-Collection-Services-Harrasing-Phone-Calls-Lying-Abou-994057. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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