- Report: #926059
Report - Rebuttal - Arbitrate
Complaint Review: Perona, Langer, Beck, Serbin & Mendoza
Perona, Langer, Beck, Serbin & Mendoza300 East San Antonio Drive Long Beach, California United States of America
Perona, Langer, Beck, Serbin & Mendoza WE ARE GOING PUBLIC AND FILING THE CLASS ACTION SUIT Long Beach, California
*Consumer Comment: i am also a victim of PLBSM firm
Once you foolishly fill out their online form, within 2-5 minutes, expect a call from someone from their office. The person calling you may or may not be an attorney. They will ask you a few questions about your situation and then tell you they will send someone from their offices right to your home the very next day for you to sign the papers for them to take care of your case. DO NOT SIGN! Once you've signed, the firm gets a percentage of your claim even if you fire them, or they fire you. I am personally aware of both of those circumstances.
After you sign, they will open a case on your behalf. In my personal case, they NEVER met with me even once prior to filing my case with the Workers Compensation Appeals Board (WCAB). They never did an indepth interview with me. They had very little actual knowledge of my accident or injury. Of course this means that when they filed my orignal claim, they didn't file it with all of the injured body parts. From there, it just went downhill. The thing is, since they never sent me even one copy of anything they did, I didn't even know they had opened the WCAB case much less that it was wrong until long after I fired them. When I hired a new attorney, who spent nearly 4 hrs interviewing me so as not to be left without any important information, that's when I found out PLBSM had inacturately filed my WCAB claim.
To add to the chaos, every time I called their offices, I was put into a phone queue and had to wait 30-45 minutes to get a live person on the line, if able to get a live person at all. On the occasions I was able to speak with a live person, they either provided me no information at all, or provided me incorrect legal advice, despite the fact they were not the attorneys. One of them advised me on a matter that lost me a great deal of money in benefits. Of course, the firm will deny any wrong doing for any of their mistakes. That's why we are all joining forces to go public and to file this Class Action Suit using a very well respected attorney. In addition, we are seriously contemplating our appearance on a well known media outlet. We are not giving up until we are compensated for the errors made in each of our cases.
Here's an interesting scenario. When I would call and leave a message requesting a return call from someone from their office so I could get a status on my case, I didn't receive a return call. So, I input information into their webform, this time with a different name to see if I could get someone to call me. Low and behold, the return call came within minutes. That test tells me they will call you immdediately to hook you in, but once you've signed on, it's extremely difficult to get them on the phone for anything.
It's considered a Breach of Ethics according to the CA State BAR when your attorney fails to communicate with you about important issues regarding a case. This is just one of the issues I, along with many others with whom I've had contact, have had to deal with once we agreed to allow the PLBSM firm to represent us. We feel strongly that this issue is so egregious it amounts to malpractice. If you're interested in joining forces with us, read the other posts in this category and contact the person listed. Be prepared to provide detailed information from your case if you wish to join us in our pursuit for justice.
This report was posted on Ripoff Report on 08/11/2012 09:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Perona-Langer-Beck-Serbin-Mendoza/Long-Beach-California-90807/Perona-Langer-Beck-Serbin-Mendoza-WE-ARE-GOING-PUBLIC-AND-FILING-THE-CLASS-ACTION-S-926059. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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