• Report: #970834

Complaint Review: Perry's Landing

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  • Submitted: Sat, November 17, 2012
  • Updated: Mon, January 21, 2013

  • Reported By: charlotte — augusta Georgia United States of America
Perry's Landing
hephzibah, Georgia United States of America

Perry's Landing Mignon Perry's Wedding Venues Rude, Overpriced, and Empty Promises hephzibah , Georgia

*REBUTTAL Owner of company: Charlotte, No Good Deed Goes Unpunished!

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I was promised a wedding they could not produce. I was told several things would be accomplished prior to the ceremony which never was completed. I was the first bride to be married at the "barn" site. The day prior to the wedding Mignon stated to me that I wouldnt have the mason jars with the lighting in the trees unless I was able to gather some family members and friends to accomplish the task. Due to the fact she was so behind schedule, Being that it was my wedding and I wanted the jars to be hung. So a few of my family members helped. All the mason jars that are still hanging in the trees were done by myself and wedding guests. "WE" not Mignon or her staff unwrapped all the mason jars, nailed all the holes in the lids. Tied the fishing string to the sticks, inserted the LED lights and hung them in the trees. That was not her staff! Then we noticed the grounds still needed to be mowed and weed wacked in the area surrounding the barn. I was told she didnt have any staff to complete this task as well. So my brother stood outside and did it. We also swept out and hosed off the concrete inside the barn. One of my friends followed the directions of the "decorator" and made the displays that are currently on the posts inside of the barn. There were about 10 of us on the grounds for about 6 hours that day. There was also a huge 5 foot deep hole adjacent the cottage on the grounds that was promised to be filled in before the wedding which it was not. All they did was park cars around the hole. Which doesnt stop people. I had 3 wedding guests fall inside of the hole the day of the ceremony. The day of my wedding was almost a complete disaster if it was not for my family. In my contract it was stated the tables and chairs would be set up by 3pm so they could be finished with my wedding theme. My wedding was to commence at 6:00 pm...... needless to say at 3pm I still had NO tables on the grounds. The chairs that were placed in the orchard for the ceremony were little kids chairs. NOT CHAIRS FOR ADULTS. Then there was no power inside of the building. Which her husband then began to scream at my mother stating the cause of the electric loss was due to a "regular" house coffee pot she plugged in. He also told her that she needed to get the "f**k out of his face" so he could fix the problem. And most of his weddings cost between 10-15 thousand dollars and we should be happy only paying $2500 and they did us a favor. This all now occuring at 6:30, minutes past my orginal ceremony begin time... still no tables. Mr. Perry spoke to my mother as if she was "white trash" and acted as though he was above our family. Mr. Perry at this point had no idea who my stepfather was, or met him, and was quite surprised when he stepped around the corner and placed himself between Mr. Perry and my Mother. My stepfather was furious and after he threatened to sue him and report him to the better buisness bureau, then handed him his buisness card and instructed him to fix the problems and fix them immediately. Its sad to say that only after Mr. Perry read my Stepfathers buisness card and saw he is the general manager of a multi-million dollar construction company my tables were delivered with the correct size chairs. Mr. Perry is an arrogant man that proved this when his entire attitude changed after he realized my family had alil bit of money. However we (family members and wedding guests) had to cover all the tables, arrange them, and set all the center pieces out. Again another task that was promised her "staff" would do. At 8:30 pm my ceremony finally began, without an isle runner I was promised. My dress, bridesmaids, and flower girl dresses were all red on the bottom from the dirt. There was also approximately 8 bags of concrete on a pallet still sitting on the concrete slabs of the left side of the barn. Then not only the day prior that we hung all the mason jars with the led lights her "staff" never came out to the site to light them. So several wedding guests began to walk around the trees and turn them on. My stepfather ended up paying our DJ over $500 dollars extra just so we could have music past the original time we booked his services for. Now throughout this whole ordeal... where was Mignon??? She was at another location handling another wedding. Apparently she scheduled 3 weddings on the same day, in the same time frames. At the end of the day my family, and wedding guests pulled my ceremony together and made the day beautiful. NOT THE PERRY"S!

This report was posted on Ripoff Report on 11/17/2012 11:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Perrys-Landing/hephzibah-Georgia-30904/Perrys-Landing-Mignon-Perrys-Wedding-Venues-Rude-Overpriced-and-Empty-Promises-hephzi-970834. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 REBUTTAL Owner of company

Charlotte, No Good Deed Goes Unpunished!

AUTHOR: Perrys - (United States of America)

I am truly disappointment and surprised to read this young lady's comments. As the saying goes...NO good deed goes unpunished. Here are the FACTS: Charlotte paid $2000 to rent the Barn venue only for her wedding. Charlotte called Perrys Landing (literally) crying - and in a state of panic - one morning. She stated that she was 3 weeks from
her wedding date and she did not have a venue...her wedding venue canceled her wedding reservation two weeks earlier and that she needed to find a venue quickly. She stated that she contacted every venue she could think of in the
CSRA area, and they were all booked. I felt badly for this young lady and could not imagine being in her predicament. I really wanted to help her. I told her that our Garden location was booked for a wedding on the date she needed. I
explained to her that we had a new BARN location that was being worked on but was not completed. We expected to complete the work for a 4/21/2012 wedding.
She pleaded with me to allow her to have her wedding in the new barn on the 4/14- even though she KNEW that the remodel was not yet completed at the time she contacted us.  We told her that we would do our best to accelerate the project, but she had to agree to accept the venue knowing that there was a possibility that the venue may not be 100% complete. She said she understood that but was willing to work with us. She was so delighted and relieved to have a venue. She offered to assist us in any way she (and her families and friends) could. She also stated that she had lots of family and friends who would be willing to help with whatever needed to be done.
Our workmen pulled 24 hour shifts for an entire week (at our additional expense) to complete the concrete floors. She kept her word and she and about 15 people showed up just before the rehearsal to help hang the Mason jars. She indicated that she and her bridal party would do whatever was needed to help get things done and get the place ready. MY team worked feverishly to accelerate the project.....pouring concrete slabs around the barn at an unprecedented pace to ensure the floors were finished. My concrete mason stayed up all night working on the floors to ensure they were done on time for her
wedding. We also installed the plumbing and septic system during this time. The day before the Wedding, she called to say her friends and family were on the way and that they were available to help with  whatever task was needed. SHE OFFERED
to hang MY mason jars and tea lights (I purchased and offered to her at no extra cost) - which they did. It did not take long because she had quite a few people there.  On the day of the wedding, my team (not hers) decorated the barn with MY DECORATIONS. During our initial meeting she indicated that she had a caterer. Not so, This was a DO IT YOURSELF. The caterer turned out to be her mother. Her mother prepared the food for the wedding and on the wedding day, she showed up with four (4) roaster pans which she plugged into the same circuit. It tripped the breaker. First of all, my husband NEVER uses foul language ever. My husband tried to explain to her mother that you can't plug four (4) roaster pans into one single circuit. He offered to assist them........by this time the Mother (of the Bride) began cursing my husband and demanding to see me. My team put the tables and chairs in place in as timely manner as they always do for every wedding. Again, she only paid for the space.however, I asked my employee to stay with them to answer any questions. I went back several time to check on them. Before leaving the barn, my husband parked three cars around the water cut off valves to block off the area to keep people away from the water pipes. When I checked on them at around 11:00pm, most of the guests (especially a particular groomsman) were inebriated. The bride, her Mom and a few remaining guests were dancing and appeared to be having a good time.  I heard her dad ask the DJ to stay longer since they wanted to continue dancing. I left them and returned later to turn out the lights around Midnight. There was NO agreement for me to be there during their wedding. The
morning following the wedding called to say that they enjoyed the house and asked what we needed done to the house before they departed. She also said that they enjoyed the wedding and did not indicate that she was dissatisfied AT ALL.
Fact is: I have two venues, so I could not possibly have 3 simultaneous weddings. She is mistaken. Fact is: She was told that garden was booked on her wedding day which is why she could not reserve it. The pallet of concrete was move in the morning - long before her evening wedding. I am glad she thinks her wedding day was beautiful - despite of our efforts......As for my husband, he had several conversation with her dad during his prior visits to the venue..they talked about the barn construction and other common interest. My only regret is that we took pity on Charlotte, worked my poor staff night and Day to give her a beautiful wedding, that was TOTALLY UNAPPRECIATED.
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