• Report: #887966

Complaint Review: Personal Care Wholesaler

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  • Submitted: Fri, May 25, 2012
  • Updated: Tue, December 11, 2012

  • Reported By: John — Honolulu Hawaii USA
Personal Care Wholesaler
100 Syracuse Ct Lakewood, New Jersey United States of America

Personal Care Wholesaler personalcarewholesaler.com Did not refund credit card charge after order was cancelled, despite promises to issue refund. Lakewood, New Jersey

*UPDATE EX-employee responds: hi

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My experience with Personal Care Wholesaler (personalcarewholesaler.com) is similar to what others reported credit card charged for order never delivered; no credit received when order cancelled.

I placed an order for a carton of toothbrushes in February, 2012 and my credit card account was charged a few days later for the full amount of the order, including shipping. The order was never shipped. After a couple of inquiries as to the status of the order I was informed in April that they could not provide the item I ordered. The customer service contact said they would cancel the order and refund my credit card in a few days. As of May 24, 2012 I have yet to receive the credit I am owed, despite numerous email requests. I plan to file a complaint with the New Jersey Attorney General in addition to posting my complaint here and on similar websites.

Avoid this company!

This report was posted on Ripoff Report on 05/25/2012 02:12 AM and is a permanent record located here: http://www.ripoffreport.com/r/Personal-Care-Wholesaler/Lakewood-New-Jersey-08701/Personal-Care-Wholesaler-personalcarewholesalercom-Did-not-refund-credit-card-charge-afte-887966. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE EX-employee responds

hi

AUTHOR: JEAN123 - (United States of America)

The owner is Aryeh C Petegorsky of Lakewood NJ
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