PersonalCreations.com Hidden charges, force you to sign up for other clubs to complete orders. San Diego, California

We're sorry if you were dissatisfied with our shipping price structure  We understand shipping adds expense to your gift and we work closely with our carriers to minimize the cost passed on to our customers.  However because we use an insured carrier to deliver our products, this does incur an additional fee.  We do offer our customers the opportunity to use FreeShipping.com in order to receiver rebates for the shipping.  We have many customers for whom FreeShipping.com is a great deal.  But we also understand this service isn't beneficial for everyone, which is why we make sure that the Terms & Conditions for FreeShipping.com are readily available and clear so that you cna decide for yourself whether or not you wish to use them.  

As far as sales tax goes, the Personal Creations website is required to collect sales tax for all orders delivered to states in which its parent company, Provide Commerce, operates.  Illinois is one of those states.