- Report: #868890
Report - Rebuttal - Arbitrate
Complaint Review: Petco
Petco517 North 3rd Place Manhattan, Kansas United States of America
Petco Gina (dog trainer) Falsely Represented ADA law and caused harm to disabled individual and service dog Manhattan, Kansas
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She called my disability of PTSD not a valid disability requiring a SD, which if you see on the document I linked Psychiatric disabilities do qualify for SD use. I would like to see something be done but I do not want her to seek retaliation to me. I am afraid now to even go to your store which I would visit and make purchases almost daily. If something is not done I will file a formal complaint to the ADA reporting your store for allowing a trainer of yours to falsify ADA federal laws to solicit training money for her and/or your company. It is hard enough training a SD without having someone like this causing severe issues. She called my SD worthless and a waste of my time and I should purchase a new puppy and run it through your stores puppy classes paying money, and then she would train it "proper" tasks. I have put total time and money into my SD of 4 years, all I wanted was help with an issue that had recently popped up with her barking at times. My husband is receiving a letter from the ADA which states there is nothing wrong with my dog and unless I can not control her and it is not disruptive she is fine. I will mail a copy to you if needed for proof.
This is the complaint I wrote to the Petco store in Manhattan. The manager contacted me and stated Gina would be talked to. But I don't think talking to her is enough I am now 5 days after this incident and am still having panic attacks I have regressed and am having trouble again leaving my house to even get food to eat. My SD which she called a complete failure is once again my saving grace, because without her I would not live a life with any quality. My so called worthless SD for the past 5 days has been doing her tasks and getting me to live and escape my house, and guide me through my panic attacks.
I really feel this person should not be allowed to train dogs certainly not for the disabled, and should get more than a talking to for falsely representing herself as an ADA certified trainer, isn't that fraud? And Petco allowing her to do this on their property with just a slap on the hand I feel is lacking on their part and they should have to pay to. I don't want money or a return or a gift card I want justice, for me and for anyone else out there with an SD who is lied to accused or wronged for money. What I want is to be able to live without fear of being tormented just because I am not perfect.
This report was posted on Ripoff Report on 04/15/2012 08:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/Petco/Manhattan-Kansas-66502/Petco-Gina-dog-trainer-Falsely-Represented-ADA-law-and-caused-harm-to-disabled-individua-868890. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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