- Report: #327033
Report - Rebuttal - Arbitrate
Complaint Review: Petco
Petcopetco.com Wallingford, All Locations In The Usa, Connecticut U.S.A.
Petco NOT VERY PROFESSIONAL POOR SERVICE NOT GROOMING EXPERTS Wallingford, All Locations In The Usa Wallingford Connecticut
*Author of original report: NO TALENT
*UPDATE EX-employee responds: I agree with the groomer
*UPDATE Employee: Groomer's Side
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I called the "groomer" and asked why they were not working on my dog, and was told the same thing. I then asked if she was a "professional" and what her job was and was given excuse after excuse. I then told her I would be on the phone with corporate within 25 minutes to complain, and told her that she was in no way a "professional".
So this "groomer" called and DELIBERATLY lied to corporate stating that profanities were used on her. This was done only to protect her job. AT NO TIME WERE PROFANITIES WERE USED! When wy wife called customer service to complain they were more concerned over the "groomers" call than the customer that was treated lousy.
If you care about your pet (and I am sure you do) AVOID PETCO FOR ANY REASON YOU CAN THINK OF!! all they want to do is sell you over priced items for your pet, not help keep them healthy
This report was posted on Ripoff Report on 04/18/2008 09:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/Petco/Wallingford-All-Locations-In-The-Usa-Connecticut/Petco-NOT-VERY-PROFESSIONAL-POOR-SERVICE-NOT-GROOMING-EXPERTS-Wallingford-All-Locations-I-327033. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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