• Report: #692596

Complaint Review: Petco

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Tue, February 08, 2011
  • Updated: Wed, February 09, 2011

  • Reported By: DL — Bellevue Nebraska United States of America
Petco
12410 K Plaza Nationwide United States of America

Petco Petco Pals Program Wrong Confusing Lied Victim Omaha, Nationwide

*Consumer Suggestion: free

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

This new Petco Pals Rewards program is a joke! When you look at your rewards, the dollar amounts don't add up to $100 when issued a $5 coupon. Apparently the amount at the top going towards your next coupon includes whatever purchases you've made recently. However, "for security reasons" only the help line can access those. So you don't know if your purchases are being tallied correctly. Anytime you try to reach someone to help, it's a foreign country and it's difficult to understand the person first off. Then, they don't have any answers and are completey reading script. It's a total joke. I spend upwards of $200 a month at Petco because of the brand of dog food that's where I go. I'm starting to look elsewhere all because of this program and the customer service. Love the physical store employees, always very helpful. But this "reward" program is more of a headache than it's worth for sure!!

This report was posted on Ripoff Report on 02/08/2011 03:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Petco/nationwide/Petco-Petco-Pals-Program-Wrong-Confusing-Lied-Victim-Omaha-Nationwide-692596. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Petco

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

free

AUTHOR: Chef - (U.S.A.)

This is a free program they offer you so what ever you get from them you should be

thankful, seems to me if your worried about a $5.00 coupon from them, you should be shopping at walmart for your dog food.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.