• Report: #286659

Complaint Review: Petecology

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  • Submitted: Sun, November 25, 2007
  • Updated: Mon, November 26, 2007

  • Reported By:johnson city New York
Petecology
14822 Venture Drive Dallas, Texas U.S.A.

Petecology charged for unasked for product Dallas Texas

*Consumer Comment: About those free samples...

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petecology advertises to send free sample of their product, just pay the shipping fee of 3.95, next thing i know, they are sending me the product every month at 19.85 a month. i didn't ask for it. just the free sample.

Donald
johnson city, New York
U.S.A.

This report was posted on Ripoff Report on 11/25/2007 07:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/Petecology/Dallas-Texas-75234/Petecology-charged-for-unasked-for-product-Dallas-Texas-286659. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

About those free samples...

AUTHOR: Striderq - (U.S.A.)

They are just the hook to catch you. Somewhere in the information you were given it's revealed that you are agreeing to their monthly service if you don't cancel within a certain number of days. The best thing to do is to contact the company to cancel, keep a record of who you spoke to and when. And then file an unauthorized transaction dispute through your bank. If you used your debit card number you may want to consider getting a new card, If you used your routing & account number you may want to get a different account. Hope things work out for you.
And don't feel bad, a lot of people get hit with this from all kinds of companies. Sometimes even if cancelled within the set number of days they still seem to be charged. But you can get it stopped & get your money back.
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