- Report: #799049
Report - Rebuttal - Arbitrate
Complaint Review: Petland Monroeville PA
Petland Monroeville PAMiracle Mile Monroeville, Pennsylvania United States of America
Petland Monroeville PA Stop Selling Puppy Mill Puppies Monroeville, Pennsylvania
I am writing this story to you regarding a puppy that my husband bought me at Petland in Monroeville. He bought me the puppy for Valentines Day and Charlie quickly stole my heart and became the love of my life. When we had Charlie for three days, he developed a skin condition which we took him to the vets for. They tested him for a variety of things and were not able to confirm anything. Our vet feels that Charlie had this skin condition since birth and that Petland probably put oil on him to cover it up so someone would buy him. He was twelve weeks old when we bought him. He is a golden retriever and he came from a breeder in Missouri. Charlie had a variety of different things going on with him since we took ownership of him, all of which were brought to the attention of Petland. The worse thing happened though in July of this year. Charlie was very lethargic and wouldnt eat. I didnt think much of it the first day but the next day he was the same and his eyes were oozing puss. I called my vet who said that he thought Charlie might have an eye infection and called me a prescription in for eye drops to Rite-Aid. About noon that same day, Charlie was ready to pass out when I caught him and rushed him to our vet. They tested his blood and found that his red blood cell count was low. They immediately started him on steroids and kept him overnight. The next day they called me to tell me that Charlie had eaten and I could come and pick him up. They had also administered an IV at this time to get his fluid level up since he had a temp of 104 and was dehydrated. I picked him up and brought him home and the next day he collapsed again. I rushed him back to the vet (this was the day before my wedding) and they kept him over the weekend. His red blood cell count was down again. They tested him for Lyme disease and a variety of other things, all which came back negative. I picked him up the following Monday and he was sent home with steroids and an antibiotic. We went for weekly blood tests after this and his red blood cell count would go up and then down again. At one point, his red blood cell count was down to 10 and he was given a blood transfusion. We were then sent to see an internal medicine specialist in Pittsburgh. After $3,500.00 in veterinary bills, Charlie has been diagnosed with auto-immune hemolytic anemia, a disease which is hereditary and he will live with for the rest of his life. He is on high doses of prednisone and has subsequently suffered muscle weakness from the steroids. Petland has always been informed of Charlies condition and I was always told to get a diagnosis which I did. I took all of my medical bills to Petland as I was advised to do so by one of the owners Ted. I was told that they would pay for his medical bills once I had a diagnosis. That never happened. They turned my claim in to their Claims and Warranties Division which says something about Petland that they have their own Claims and Warranties Division.
They are now saying that we only had a 30 day warranty on Charlie and that that time has expired. I have researched into Petland and they have a bad reputation for selling puppy mill puppies and I have met so many people recently that purchased sick dogs from them. This isnt about the money as much as it is about doing the right thing and stop selling puppy mill puppies. I want them to stop taking advantage of peoples feelings by selling us animals that they know we are going to fall in love with and the animals get sick.
I love my Charlie with all of my heart and am doing everything in my power to get him treatment and get him at least in a manageable state. I could have put him down and a lot of people may have done that but my husband and I have chosen to do the right thing by Charlie and try our best to get him better. All I ask is that Petland stand behind what they sell and for them to stick to selling pet products, not animals that come from puppy mills. They need to know that animals are more than dollar signs with four legs.
I ask you to please help me in getting the word out there that people should not buy their animals from Petland. Please contact me at your earliest convenience so that we can discuss this further. The latest insult is that as a "courtesy" Petland has offered me $450.00 to help out with my medical expenses. I don't know whether to laugh or cry at that ridiculous offer.
Thank you, Kelly, Murrysville PA
This report was posted on Ripoff Report on 11/17/2011 10:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/Petland-Monroeville-PA/Monroeville-Pennsylvania-15146/Petland-Monroeville-PA-Stop-Selling-Puppy-Mill-Puppies-Monroeville-Pennsylvania-799049. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.