• Report: #464442

Complaint Review: Petland-Springfield

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  • Submitted: Wed, June 24, 2009
  • Updated: Fri, July 17, 2009

  • Reported By:Springfield Missouri
Petland-Springfield
1610 E. Battlefield St. Springfield, Missouri U.S.A.

Petland-Springfield Will not refund dead puppy Springfield Missouri

*Consumer Comment: Return period

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Never buy a puppy from Petland! I bought a Dauschund puppy there. It was coughing right away when we brought it home.

Then it got sick after four days and it died 9 days later. We talked to Petland and they offered to exchange dogs. We said we didn't want to work with them any more and we want our money back. The general manager herself scoffed at us and said "I don't see how that's a problem to us"

We currently are in the middle of a lawsuit, but either outcome, we have been ripped off. Never buy from them!!

Karibell6
Springfield, Missouri
U.S.A.

This report was posted on Ripoff Report on 06/24/2009 08:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/Petland-Springfield/Springfield-Missouri-65804/Petland-Springfield-Will-not-refund-dead-puppy-Springfield-Missouri-464442. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Return period

AUTHOR: Ashley - (U.S.A.)

"Petland Puppy Love: 48-Hour Return Policy states that within 48 hours of the purchase of a Petland puppy or kitten, Petland will gladly refund a customer's money less an administration fee."


You were outside their posted return period. If the dog was coughing when you bought it, why didnt you get it care immedietely?
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