On August 31, 2008 we purchased a Papillon puppy at Petland. The first night the dog was very lethargic and slept a lot. We thought from the excitment of a new home. By the next day, the dog was coughing, sleeping all the time, and wouldn't eat or drink. Foolishly, we took the dog to the vet recommended by Petland.
The dog was diagnosed with Kennel Cough, and within a few weeks was perking up. We thought all was well. Once the dog was eating and drinking normally it began urinating ALL the time. It urinates when it walks, sits on your lap, plays with my kids....
We have had the dog to the vet (recommended by Petland) every week for the last nearly 3 months at the cost of $100 to $400 each visit. The dog is still sick. A Petland Owner, Jeff, refuses to pick up any portion of the bill stating that the issue is not "genetic." We really don't know what the issue is. We just know the dog is not getting better with antibiotics or new diet.
In summary, we purchased a sick, $1200 puppy and have paid almost $1000 more in vet/treatment expenses for the puppy and are still unable to allow the animal to become a family member. The puppy is "quarantined" in our kitchen so that she doesn't destroy all of our carpets or possibly infect our other animals.
I think that it is completely unacceptable/irresponsible for Petland to have sold this puppy and refuse to contribute to getting the animal healthy. I have contacted an attorney and wait to hear back from him on how to proceed.
Syracuse, New York