Report: #373573

Complaint Review: Phenomfactory.com - Pasadena California

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Ripoff Report is Xcentric Ventures

Submitted: Tue, September 16, 2008
Updated: Tue, September 16, 2008
Reported By: — West Hills California

Author Confirmed

Why?

Phenomfactory.com www.phenomfactory.com Pasadena, California U.S.A.

Phone: 626-626 229-9930
Web:
Category: Sporting Goods

Phenom Factory, Inc. Charged for an order that had been canceled. Pasadena California

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We ordered certain sports equipment from the company's Website. We attempted to call and email several times to expedite the order but were unable to reach a live person. After one week we finally reached someone at that number and asked that the order be canceled. The person agreed.

The item was never shipped, but the company charged our credit card for the full amount. We then tried to contact them again by phone and email to get a credit against the charge, but again we never were able to reach a live person or receive a response.

George
West Hills, California
U.S.A.

This report was posted on Ripoff Report on 09/16/2008 05:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/phenomfactorycom/pasadena-california-91105/phenom-factory-inc-charged-for-an-order-that-had-been-canceled-pasadena-california-373573. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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