- Report: #1022897
Report - Rebuttal - Arbitrate
Complaint Review: Philip Robles Phillip J. Robles | Sr. Lending Specialist | Citibank, N.A.
Philip Robles Phillip J. Robles | Sr. Lending Specialist | Citibank, N.A.0 S. Greeley Ave, Chappaqua, New York United States of America
Philip Robles Phillip J. Robles | Sr. Lending Specialist | Citibank, N.A. Smooth salesman up front-then no follow-through Chappaqua, New York
*General Comment: I had no issues with Philip Robles or Citibank
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The affiliated Citibank processor seemed inexperienced and unmotivated and the unnamed "underwriter" is blamed for numerous requests and re-requests for information not listed in the initial submittals, that cause unbearable delay. They team botched many additional steps crucial to the process and did not follow through in a timely way to close the loan. Confusing paperwork is mailed several times a week-- gave up after months and months of torture.
This report was posted on Ripoff Report on 03/03/2013 02:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/Philip-Robles-Phillip-J-Robles-Sr-Lending-Specialist-Citibank-NA/Chappaqua-New-York-10514/Philip-Robles-Phillip-J-Robles-Sr-Lending-Specialist-Citibank-NA-Smooth-salesman-1022897. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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