• Report: #170444

Complaint Review: Phillips Priority Services

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  • Submitted: Wed, January 04, 2006
  • Updated: Sun, January 21, 2007

  • Reported By:Delray Beach Florida
Phillips Priority Services
P.O. Box 811 Jeffersonville, Indiana U.S.A.

Service Net - Phillips Priority Services ripoff did not honor exstended Warranty Jeffersonville Indiana

*Author of original report: contract was fulfilled in our favor

*Consumer Comment: Did you read your contract

*Consumer Comment: Did you read your contract

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Contractual agreement was to replace switches (on/off) they refused to do so

If they had agreed according to their contract, they would have also need to replace the computer because we now have three repairs and the contract reads on the fourth repair they need to replace the product.

I have had several computers warranted with them and each time they get close to the fourth time of repairs, they try the same thing.

They have also tried to say the contract did not say what it does. Only when I faxed them a copy did they relent.

It seems to me that they are trying to rip of their customers with stonewalling and stalling

Dr
Delray Beach, Florida
U.S.A.

This report was posted on Ripoff Report on 01/04/2006 03:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/Phillips-Priority-Services/Jeffersonville-Indiana-47131/Service-Net-Phillips-Priority-Services-ripoff-did-not-honor-exstended-Warranty-Jefferson-170444. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

contract was fulfilled in our favor

AUTHOR: Dr - (U.S.A.)

January 22 2007

Since I reported on Phillips Priority I issued a writ from our home State and Phillips paid the court costs and reimbursed us our complete costs for a new computer. We were right and our contract was fulfilled in our favor
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#2 Consumer Comment

Did you read your contract

AUTHOR: Mary - (U.S.A.)

I really don't belive this company would do that they do what the contract say's. They have lots of contracts and new contract's are made almost every day. And service net is only a call center on this warrenty's. If you think about it why do all this company's have service net as there call center for this warrenty's its becouse they do only what the contract say's.
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#3 Consumer Comment

Did you read your contract

AUTHOR: Mary - (U.S.A.)

I really don't belive this company would do that they do what the contract say's. They have lots of contracts and new contract's are made almost every day. And service net is only a call center on this warrenty's. If you think about it why do all this company's have service net as there call center for this warrenty's its becouse they do only what the contract say's.
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