- Report: #649372
Complaint Review: Phoenix Business Agents Ltd
| Phoenix Business Agents Ltd 7200 The Quorum, Oxford Business Park North
Internet United States of America |
|
Phoenix Business Agents Ltd Scam Artists- If you are selling your business please be aware of their scam. They will cold call you and pretend to come and value your business, but unkownly to you force you into a sole agent contract Oxford, Internet
*Consumer Comment: same here
*Consumer Comment: We have been ripped off by phoenix too
*General Comment: Phoenix ripoff
*Consumer Comment: Action
*Consumer Comment: Also ripped off
*Consumer Comment: phoenix bussiness agent
*Consumer Comment: phoenix mis sold to me
*Consumer Comment: We have also been ripped off in the same way
*Consumer Suggestion: Don't pay these scam merchants a penny
*REBUTTAL Owner of company: Malicious report
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If you are looking to sell your business in this difficult financial environment, please be aware of this company: Phoenix Business Agents Ltd 7200 The Quorum, Oxford Business Park North Oxford OX4 2JZ.They are praying on vunerable business owners and have shoddy business practise.
Our business came into financial difficult as a result of the recession and we decided to put it up for sale. We advertised our business on the website "Business For Sale", however we were cold called by Phoenix Busines Agents saying that they had been sent details of our business by the said website "Business For Sale" and were offering to help us sale the business.
After speaking with them, we were a little suspicious of their intensions because it all sounds too good to be true, however after three months and our business had not sold we decided to ask them to come and value the business for us with a view to potenitally retaining them as an agent if we agree with their terms and conditions.
My husband works in the business full-time, he does not speak or understand English probably, hence all matters regarding the business is dealt with by me. He was the one that they met when they came to supposedly value the business on the 14th September 2010. Unkowlingly to him and myself, Phoenix agent got him to sign a sole agent contract, which demanded that we pay up front a fee of 1,000 excluding VAT for marketing and an additional 6,000 excluding VAT in agent fees.
Phoenix made him to believe that he was signing something else, when the appointment was arranged, we specified that it was only for a valuation, we wanted to have the choice to choose which agent to go with, however Phoenix decided to take that choice away from us.
Phoenix agent did not leave a copy of the agreement on the day of the valuation, I later found out what had taken place and became very concern, since that day we have been trying to get a copy of the agreement from Phoenix Business agents with no sucess. In the meantime, they sent us what they titled to be "a business plan" which was riddled with inaccuracy about our business, we believe what they had simply done is copy another document and inserted our business names in the document.
The other concern that we had was about the valuation of the business, which they put at 125,000 this appears unrealistic as we had a previous valuation of 55,000 for the business not so long back.
On numerious occasions we telpehoned and send emails asking for their terms and conditions to be sent to us and also an explanation of what their valuation was based on, we were sent a copy of the agreement that my husband had signed but minus Phoenix terms and conditions, so we were left in the dark as to what had been signed, what they were going to charge us and what exactly they were going to be doing on our behalf.
This week we received an invoice for 1,000 excluding VAT from Phoenix business agents and we were alarmed by this. We rang to speak to someone in the offices of Phoenix this week after several emails unsuccessfully trying to get them to explain what this 1,000 was for, we were put through to their office manager, who without any justification became ignorant and subsequently accused us of being rude and slammed the phone down our ears when I question her on this invoice and that they delibrately failed to leave a copy of their terms and conditions and failed to explain to to my husband what he was signing as well as not sending us a copy of the agreement for almost 3 weeks.
On two separate occasions we rang back and the phone was put down on us. Phoenix then rang my husband and began threatening him over the telephone saying that he had signed the agreement and was liable to pay the fees and referring him to clause 4 and 9 on their terms and condition, again she slammed the phone down on him.
We later sent an email to Pheonix in which we stated that we found their business practise very shoddy and suspious and wanted nothing further to do with them.
Two days later Phoenix Business Agents sent us an invoice for 8,225.00 threatening breach of contract and that if we do not pay by the 14th Ocotber that they were going to call in their debt collectors. We have a failing business which is the reason why we have put the business up for sale, this is an additional problem which we do not need in our lives at the moment, this company is dispicable and people should think twice before signing anything with them.
We are being threatened for no reason and we feel this is probably not the first time that this company has done this sort of thing.
It is our belive that Phoenix purposely did not leave a copy of the agreement that their forced my husband to sign; Send a copy of the agreement to us; Value the business at an unrealistic price in order to extort money from us.
Company like this should not be allowed to get away with such shoddy business practise, as well as trying to make people aware of them, we have also filed a complaint with Trading Standard as well as Consumer Direct Via the OFT webit.
Please be aware of this company and don't let them side step you as they have done us.
This report was posted on Ripoff Report on 10/10/2010 09:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/Phoenix-Business-Agents-Ltd/internet/Phoenix-Business-Agents-Ltd-Scam-Artists-If-you-are-selling-your-business-please-be-awar-649372. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
same here
AUTHOR: baran85 - (United Kingdom)
SUBMITTED: Tuesday, November 20, 2012
i need some help please
#2 Consumer Comment
We have been ripped off by phoenix too
AUTHOR: delboy - (United Kingdom)
SUBMITTED: Friday, November 16, 2012
Everyone who has signed up with this company needs to get together as one.
#3 General Comment
Phoenix ripoff
AUTHOR: Alias - (United Kingdom)
SUBMITTED: Monday, September 17, 2012
#5 Consumer Comment
Also ripped off
AUTHOR: Anon21 - (United States of America)
SUBMITTED: Monday, August 06, 2012
Their salesman completely conned me into signing a contract. He said it was a no risk contract, and after 6 months I could opt out and receive the marketing fee back. He even made a big show of writing that on the contract. I wasn't given the chance to read the contract before being pressured into signing it.
It was only later that I discovered that if you want to leave the contract you have to pay 3000. No mention of any fees being subject to VAT. Shocking service and company - AVOID AVOID AVOID!!! I've reported them to Trading Standards and the OFT and will be seeing a solicitor in the next week.
#6 Consumer Comment
phoenix bussiness agent
AUTHOR: murali - (United Kingdom)
SUBMITTED: Tuesday, January 31, 2012
#7 Consumer Comment
phoenix mis sold to me
AUTHOR: john gotley - (United Kingdom)
SUBMITTED: Sunday, March 27, 2011
#8 Consumer Comment
We have also been ripped off in the same way
AUTHOR: anon39 - (United Kingdom)
SUBMITTED: Saturday, February 26, 2011
#9 Consumer Suggestion
Don't pay these scam merchants a penny
AUTHOR: anonymous - (United Kingdom)
SUBMITTED: Sunday, December 12, 2010
Please don't substitute this for professional legal advice, but from what you've said, it sounds a court would set aside your contract. Any decent lawyer specialising in contract law ought to be able to help you.
I'm currently in the process of gathering evidence for a possible criminal case against Phoenix. Your story would be really useful. If you'd like to help, or if you just want more information as to resolving your problem, please get in touch with me.
Call me on(((Redacted))) and leave a message. I'll get back to you as quickly as possible.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
#10 REBUTTAL Owner of company
Malicious report
AUTHOR: Anonymous - (United Kingdom)
SUBMITTED: Thursday, November 11, 2010
This report is malicious. The lady who filed it had no direct dealings with us or any knowledge of our clients dealings with us. Her report is in short defamatory.To give both our client and ourselves the opportunity of establishing the true facts we are considering issuing proceedings against him to recover the money he owes us.
We are a reputable and successful business sales agent with many satisfied clients for whom we have helped find buyers. If you think we can help you sell your business please contact us on 0844 567 5016.

