• Report: #409317

Complaint Review: Phoenix Engine Rebuilders

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  • Submitted: Wed, January 07, 2009
  • Updated: Thu, August 04, 2011

  • Reported By:carlsbad California
Phoenix Engine Rebuilders
21632 N. 7th Ave (suite 1) Phoenix, Arizona U.S.A.

Phoenix Engine Rebuilders - Randy DiRocca ignored an engine malfunction due to sloppy build blown head gasket Phoenix Arizona

*General Comment: engine break in

*Consumer Suggestion: If you didn't blow a headgasket...

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In good faith purchased a 350/355 hp turnkey engine--paid in advance--after 10 weeks had to beg for delivery--engine came in 13 weeks later

--installed in '62 Impala--cranked it up--block filled with water--found a deep low spot on the block surface causing water to leak into cylinders

--sent documents and photos showing problem--even sent original gaskets back--cost me $1778.00-to resurface block and re-install head

--Was totally ignored after conversing with Randy D. salesman 'extrodinaire'--am still pissed--car runs fine now-Watch out for this guy!!

Vinny
carlsbad, California
U.S.A.

This report was posted on Ripoff Report on 01/07/2009 05:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Phoenix-Engine-Rebuilders/Phoenix-Arizona-85027/Phoenix-Engine-Rebuilders-Randy-DiRocca-ignored-an-engine-malfunction-due-to-sloppy-buil-409317. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 General Comment

engine break in

AUTHOR: crowin1 - (United States of America)

the way to avoid blowing a head gasket is to follow the break in proceedure. you cant properly break in an engine by installing it and driving away in the car. it takes the better part of a day sitting in the driveway running the engine at idle for a while, cooling for a while and checking head torque, and then at high revs for a while, cooling again and checking torque again. you may even need to change the oil two or three times during the break in.



new head gaskets are made of different material then they were in the 70's and they are a little thicker, around 16/1000 of an inch thicker. it is very important to retorque your head gaskets and adjust your valves as needed throughout the break in.



if you follow the directions from the builder your engine can last you a long long time.
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#2 Consumer Suggestion

If you didn't blow a headgasket...

AUTHOR: Jeff - (U.S.A.)

If the headgasket CAME bad, and you didn't overheat the engine and thus blow the head gasket, you have every right to cancel your card.

Sadly, there are a lot of customers who botch installs, abuse engines, etc., and then expect other people to pay for their abuse.

As we can't tell over the internet, lemme just say that I hope you do the right thing. If you're being square with us, good luck getting your money back - I HOPE you paid with a credit card!
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