• Report: #805922

Complaint Review: Phoenix Financial LLC

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  • Submitted: Tue, December 06, 2011
  • Updated: Wed, December 07, 2011

  • Reported By: obc — Tacoma Washington United States of America
Phoenix Financial LLC
3927 E. Trent Avenue Spokane, Washington United States of America

Phoenix Financial LLC This company is ripping people off and doing it legally. Read before you sign any contract. Spokane, Washington

*Consumer Comment: Hey Einstein...

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The reason I am contacting you is because we recently got scammed by a company.  We have kept in contact with this company as best we can to make reasonable efforts to pay our car payments on time.  The first reason we are contacting you is because this finance company is ripping people off by charging 33% finance charges that they failed to disclose to us when we bought the car.  

 Second, I did keep in contact with them, when we were going to be late.  However, this company also out of the blue
expected us to pay fees on top of the interest & payments, which we told them we would catch up on later.  We were all caught up on our regular monthly payments, just as we said we would do.   

We did not promise them that we would pay the fees at the time.  They mailed the both of the payments back to us that we had paid absolutely for no reason. We were all up to date on our regular payments.  The company deliberately lied and said we hadnt paid for November when we did.

They took our car for no reason. The company had no legal cause to repossess our car, because we had made all our payments as agreed according to the contract and it was up to date. 

This report was posted on Ripoff Report on 12/06/2011 08:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Phoenix-Financial-LLC/Spokane-Washington-99202/Phoenix-Financial-LLC-This-company-is-ripping-people-off-and-doing-it-legally-Read-bef-805922. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Hey Einstein...

AUTHOR: Jim - (USA)

YOU signed a contract to make each and every payment on time and when you are late, you are to pay late fees.  You say you were months late, they repo the car because you have established a pattern on being late and you are not paying the numerous late fees.  Now you cry and whine because they picked up the car.  BS, pure and simple!  Next time make your payments on time.  And no, I don't work for them.
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