I have two words to start this off .Fraud himself! NOT Fraud Investigator. Who does he think he is Sherlock Holmes??
I cannot even begin to tell you how full of it this man and his company is. He thinks he talks a good game but I know otherwise.
I have sat with him on numerous occasions and when I say him I am talking about Rocco Cermele, the face of Phoenix Mortgage Fraud Investigators.
After my first meeting with Rocco I walked out of his office with my head spinning. At that time he was with a different company and the only person doing all talking and promising. Rocco called himself Director of Residential Operations whatever that means?!
I was given so much information that I had to go home and think it all over. I made another appointment to ask questions and the more he talked the more I thought either this man is crazy or what he is saying is really true and I am crazy for not ever knowing all of this before. Well, because my life was in financial crisis and I was desperate, I figured, why not? Life cant get much worse! I was told to send him documents and correspondence every time I received them, so I did. I was
also told that I can call him anytime I had a question or email him and he would get right back to me. Well, I would call, email and call again and I never got
a response from Rocco ever! I went tohis office one day to confront him and he was as nice as can be and reassured me that everything was in his hands and being taken care of, Is exact words
were Everything is moving along as planned
So, I let it be. Then, about a year later and I still did not hearing anything from Rocco so I pay anothervisit and I learned more info about Rocco..
Rocco Cermele not only is a con man but a dead beat dad! In that visit to Rocco I noticed he had a
frame in his office, hanging on his wall, inside the frame was a check payable to his ex-wife for child support that he was in arrears for something like $50,000.00. When I inquired about
this he began to tell me about another Business he was in. EFT (Electronic Funds Transfer) checks. He claimed that you can send out phony checks from the government and your bills
will magically get paid. His child support bill that he failed to pay himself was apparently paid by one of these EFTs. And he was bragging about it.
Hmmm.Bragging about NOT paying your child support and then displaying it in a frame is pretty disgusting. (what a man).
Well, with that said, I heard through the grapevine that his EFT process turned out to be a scam and after charging people $500 per check they all got returned! Not only were people out the $500 dollars but the bills never got paid and Im sure their credit and reputation did not look so good with their creditors. Wow, I hope Rocco feels good about himself now.
The way I found out about his big EFT FLOP was because I went to drop off more
papers to him and I was told that Rocco disappeared. He just up and left, without telling
anyone. When I asked what was going on with my home nobody knew anything. All
of my papers were gone and there was no trace of my file. So, I hunted him down and when I found him I was told by Rocco that he was going to contact me to tell me his whereabouts( Yeah, right) Rocco is at it again! He is taking more money from desperate people, like me telling them that he can help them save their home. I have yet to see any progress. As a matter of fact, all he does is point fingers and blame everyone else. Another fact: how can he help you if he cant
help himself? Look online his own house is still in foreclosure. Here I am over 2 years later, I have already had a sale date on my house, had to file bankruptcy and still no progress on my home.
I have had major stress, humiliation and embarrassment pointed in my direction ever since I have gotten involved with Rocco Cermele. If I may give advice to anyone thinking of getting involved with Rocco Cermele or Phoenix Mortgage Fraud Investigators it would be.. STAY AWAY!!!