- Report: #1115963
Report - Rebuttal - Arbitrate
Complaint Review: Phoenix Tattoo Company
Phoenix Tattoo Company2155 E University Dr Tempe, Arizona USA
Phoenix Tattoo Company Eric James Scam Stolen Money Shady Dishonest Rude No Communication Tempe Arizona
*Author of original report: Response to So Shocked
*Consumer Suggestion: So Shocked
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The owner of Phoenix Tattoo Company located in Tempe, a.k.a Eric James likes to constantly remind you of how professional and honest he is, but believe me, he is anything but. I chose Phoenix Tattoo Company and the owner Eric, to do my tattoo because of his outstanding portfoilo online.
When I went to his tattoo shop, he seemed nice enough and he asked for a $100 deposit to hold my appointment for a tattoo two weeks out. I questioned him on the $100 deposit, saying what is I do not like your tattoo design? He said he would draw as many times as needed to make the design what I wanted. I gave him a drawing of what I wanted my tattoo to look like, which he said he would change a little to make it more acceptable for a real tattoo. I also stated I wanted the tattoo to have anatomy similar to a bird's real wings. You see, I was getting an angel wings tattoo on my back.
However, when he e-mailed me the design two days later, it didn't look anything like a real bird's wing. It looked like he just drew the feathers from the top of his head. I asked him to re-draw the design. Eric seemed extremely preturbed on the phone I would question his artwork, though he agreed to re-draw it. A couple days later, I sent him an e-mail with more reference pictures of what I would like the design to look like.
He did not get to my second design very quickly ether. It was only after repeatedly calling his shop ever two to three days to ask where the redesign was, that he finally redrew it a week and a half later. He would always tell me he was busy and would get to it eventually. Then a couple days before the sheduled appointment and before I got the final design ,I told him I was not comfortable with what was going on. I wanted at least some of my deposit back. He told me the deposit was absolutely not refundable. He also told me I didn't know what I wanted my own tattoo to look like, only he as a professional tattoo artist should know what it would look like. I told him on the phone that is he really knew what I wanted, then draw the second design and I would tell him what I thought of it. At this point, I was not feeling too happy about what was going on. He was not listening to what I wanted for my own tattoo and on top of this, was being rude.
The design in the end was still not what I wanted, but it was much closer to what I was looking for. I then asked him over a text message what color it would be? In the e-mail to Eric, I asked for a specific color, black with green/blue highlights. He told him the wings would be brown, like we originally spoke about. The only problem was, I never asked for the wings to be brown, ever. He just made this part up. It was at that time I told him I was cancelling my appointment. He has not spoken to me since then.
He still has my $100 deposit and has stopped redrawing the design, even though he originally stated he would work with me until I got what I wanted. I feel I have been stolen from, lied to, and abandoned by Erix James. I would never recommend him or his company to anyone wanting a tattoo.
This report was posted on Ripoff Report on 01/16/2014 07:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/Phoenix-Tattoo-Company/Tempe-Arizona-85281/Phoenix-Tattoo-Company-Eric-James-Scam-Stolen-Money-Shady-Dishonest-Rude-No-Communication-1115963. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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