• Report: #435713

Complaint Review: Phoenix University Axia College

  • Submitted: Thu, March 19, 2009
  • Updated: Tue, May 05, 2009

  • Reported By:Arcata California
Phoenix University Axia College
4025 South Riverpoint Parkway Phoenix, Arizona U.S.A.

Phoenix University Axia College They failed to tell me they would take out loans under my name if it were necessary Phoenix Arizona

*Consumer Suggestion: YOU took out loans in your own name

*Consumer Suggestion: When you have a report with legal founding, let me know.

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Signing up for Axia College was a good idea for me, being in my situation- not being in school for a while and working, and I suppose I was satisfied with the classes. However, the counselor who encouraged me to join, Whom I'm convinced was doing more than just signing interested people up, in fact, never told me that they would be taking loans from Sallie Mae under my name if the money from FAFSA wouldn't arrive on time. I was told and convinced from the beginning that I would be able to attend completely free of charge with aid from my PELL Grant, instead I'm being charged a little over 10,000 dollars in loans that I was supposed to arrange repayment with my grants becuase of these awkward due date times, and all for 24 units.
I called to confront, they said they had informed me, but being the person I am and being in the rough situations I've been in- I would remember someone telling me they were going to take loans out under my name. Consent with E-signature downside and poor guidance on their part.

Arcata, California

This report was posted on Ripoff Report on 03/19/2009 02:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Phoenix-University-Axia-College/Phoenix-Arizona-85040/Phoenix-University-Axia-College-They-failed-to-tell-me-they-would-take-out-loans-under-my-435713. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

YOU took out loans in your own name

AUTHOR: Detpistonsfann22 - (U.S.A.)


I would like to inform you that no one but you can take out a loan, particularly through SallieMae, other than you. In order to receive financial aid funding, which contrary to uneducated belief are grants AND loans, you had to fill out a FAFSA application and an MPN through Sallie Mae.

In order to even go through Sallie Mae, you requested loans for school, otherwise you would not have signed up with this lender. You unfortunatly have signed legal documents to this affect.

You stated "in fact, never told me that they would be taking loans from Sallie Mae under my name if the money from FAFSA wouldn't arrive on time". It's not that the money from FAFSA didn't arrive that you owe the loan money!!!! FAFSA is Pell grant and student loan, so if you feel you were mis-informed, I hate to tell you that you did not read the application you filled out.
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#2 Consumer Suggestion

When you have a report with legal founding, let me know.

AUTHOR: Teri - (U.S.A.)

To concerned parties of Axia College and the University of Phoenix,

While I know the complaints seen here and numerous other times on ripoffreport have been founded on sour experiences, I'd like to ask those with legally solid information to please step forward with your legitimate claims for the benefit of all future students.

It appears that the majority of claims here have been filed under the pretext of poor customer service, or in this case, poor educational counseling. Some "advisors", or "educational sales representatives" as I've come to know them, have indeed performed their tasks poorly and not covered every essential aspect of the "deal" yet haven't actually committed any crimes of fraud or libel as numerous reports have allegated. It's disheartening to think you've entered into a contract or committment with an institution that has done these things, so these claims , if legally unfounded, are both harmful to the institutions they are aimed at as well as any past, present, and future students who have chosen to invest their education with them. Can more details please be provided for these specific cases of wrong-doing? Perhaps a declaration of which laws they have actually violated, or which rights they have infringed upon with at least a minimum of intended follow up action listed afterwards. This would greatly help those like myself who are attempting to better understand this institution and their practices.

I've only completed a total of 15 credits with Axia College and already have a variety of opinions on the actual quality of the education you recieve and/or the value it holds for me, personally. Yet no actions made so far on their part have been shady, mullied, round-about, or even hard to understand. Perhaps these complaints have made their way to the top and down again- my advisors could not make it more clear that they wanted me to understand both their policy, practice, my committment, and answer all of my questions. If they are guilty of anything, its their desire to accept students without even so much as a pre-examination of literary skills or educational aptitude, followed by a minimally interactive classroom environment where students are literally required to teach themselves the material at hand and prove their knowledge through a variety of small, literarily intensive assignments.

And to rest some uneasy minds: The U.S Dept. of Education does indeed list University of Phoenix. http://ope.ed.gov/accreditation/
For those of you who are looking to attain a degree here to further your position at work, switch careers, or enrich your lives, all you really need to be concerned with is UoP's existance on this list. Policies are in place with the organizations providing accreditations that ensure the quality of the education under their approval is adequate. No one can take the Associate, Bachelor, or Master degree you earn here away from you, and your life skills (ie previous work experience, personality, interview impression) will matter a great deal more than the college you attended when actually applying your degree in the field.

I will be following this post and future posts for a while to see if there were any questions or comments on my refute. I'm interested in getting to the bottom of this reputation dispute so I can make my own informed decisions, not to somehow derive enjoyment out of belittling someone's experience.

Thank you,
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