- Report: #826428
Report - Rebuttal - Arbitrate
Complaint Review: Phoneclaim.com
Phoneclaim.comInternet United States of America
Phoneclaim.com Asurion Worst customer service, you will NEVER get your refund Internet, Internet
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A few days later, a good somaritan found my phone and returned it to me. I called Asurion (multiple times) to let them know. I refused the package (as suggested by many agents there-I have names) and called them for a refund. Needless to say, I still haven't received my money. Basically, the company charges you for a phone no matter what. -it's robbery and a complete ripoff. The agents on the phone were polite, but getting your money back is mission impossible. What a shady operation. They take your money w/o providing you a service/product. FYI I read online that you may be able to get a refund if you email you the CEO directly. Wow!! Does a consumer have to go that far just to get their own money back?-Straight out thieves. Company needs to be sued/upper mgmt needs to be fired.
This report was posted on Ripoff Report on 01/21/2012 05:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Phoneclaimcom/internet/Phoneclaimcom-Asurion-Worst-customer-service-you-will-NEVER-get-your-refund-Internet-I-826428. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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