- Report: #11143
Report - Rebuttal - Arbitrate
Complaint Review: PhotoPoint
PhotoPoint1505 Barrington St., Suite 107 Halifax, Nova Scotia U.S.A.
SJ Mercury News reports *UPDATE ..PhotoPoint will try to return photos
In a January 8, 2002 article, the San Jose Mercury News said they had been contacted by Pantellic Software President Dale Gass on January 7. In an e-mail to the News, Gass said he is "working on a solution for people to get back the photos that are important to them." He also indicated that customers would be notified by e-mail and a notice posted at the PhotoPoint.com web site if he is able to work out a solution.
My conclusion, no guarantee from Gass. Just a statement that he is working on a solution.
The Mercury had previously run a report on the fallout in the photo website field on January 6, 2002. In that report they stated that "calls to the home of the PhotoPoint's chief executive office were not returned." Gass apparently decided to contact them after they ran the January 6 article.
This report was posted on Ripoff Report on 01/09/2002 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/PhotoPoint/Halifax-Nova-Scotia-B3J3K5/SJ-Mercury-News-reports-UPDATE-PhotoPoint-will-try-to-return-photos-11143. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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