- Report: #463000
Report - Rebuttal - Arbitrate
Complaint Review: PictureMe Portrait Studios
PictureMe Portrait Studios10000 SE 82nd Ave Portland, Oregon U.S.A.
PictureMe Portrait Studios Employee Connie Overcharged and more that 6-week wait for pictures Portland Oregon
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after we left the store I call the 1-888-Pic Me Too number and sure enough not only did she over charged me, she did not give me any discount, The customer service lady told me that she will need to call Connie and will get back to me but for two day no one called me, I had to call again and finally they refunded me $25.00. So you can See I was overcharged $25.00...
My pictures were due to come in 6/9/09 but no on e called me to tell me that they were ready, I called on 6/15/09 and left a message, they did not call me back. I went to the store and Connie was there again, she could not find my Pictures and told me that she will call me tomorrow after she talks to the district to see where they are. I got a call the next day and now they are telling me that the picture will be in 7/3/09.
I called customer Service and asked for the full refund, they did not apologize for the service but did agree to refund me in full.
I am a new mom with two young children, this was the first time I ever had time to take my children fro pictures and it might be the last, If I ever do go to take pictures I am 100% sure that I will NOT go to this place ever again. Picture ME has horrible service and lies and cheats people.
WHAT A WASTE OF MY FAMILIES TIME AND money.
NEVER go to this PLACE if you want GOOD pictures, service and PRICE.
I was OVERCHARGED and the Service it self was AWFUL.
This report was posted on Ripoff Report on 06/19/2009 12:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/PictureMe-Portrait-Studios/Portland-Oregon-97266/PictureMe-Portrait-Studios-Employee-Connie-Overcharged-and-more-that-6-week-wait-for-pictu-463000. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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