- Report: #435365
Report - Rebuttal - Arbitrate
Complaint Review: Pimsleur Approach/ Internet Order, LLC
Pimsleur Approach/ Internet Order, LLC340 N.12th Street Philadelphia, Pennsylvania U.S.A.
Pimsleur Approach/ Internet Order, LLC Ripped off by Pimsleur Philadelphia Pennsylvania
*General Comment: Not a rip off
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Finally another month passed by, I received a email stating that my account has been sent to collection. I called and explained to the customer service line and that I have the package unopened, I am just waiting for the shipping label. They said the shipping label was emailed to me regardless of whether or not I have received the email. They refuse to take back the product eventhough it is unopened.
I would understand if the company wants to charge money for the use of the CDs over the period that the product is still in my hand. They may want to make some money out of their "free trial". However, in this case, the product is unopened. I did not want to open it because the starter kit does not show any sign that I can learn language from this learning program. There is no way I can learn or make use of their product over the course of waiting for the return shipping label. The customer service keeps draging on waiting time. At the end, they don't even want their product back even though it is unopen!
This company is really dishonest in all business sense. This is how they make money.
Washington, District of Columbia
This report was posted on Ripoff Report on 03/18/2009 12:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pimsleur-Approach-Internet-Order-LLC/Philadelphia-Pennsylvania-19107/Pimsleur-Approach-Internet-Order-LLC-Ripped-off-by-Pimsleur-Philadelphia-Pennsylvania-435365. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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