- Report: #987694
Report - Rebuttal - Arbitrate
Complaint Review: Pimsleur Language Tapes
Pimsleur Language Tapes1600 John F Kennedy Blvd Floor 3 Philadelphia, Pennsylvania United States of America
Pimsleur Language Tapes Stroll -Internet Order LLC Consumer - lack of customer service, will not allow return of tapes that do not work, just want their money Philadelphia, Pennsylvania
*Consumer Suggestion: You're blaming everyone and everything else...
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not. I have a learning disability (Dyslexia) and I did not know if I could learn by this method or not. I have tried the introductory tapes for a couple of weeks since and could not learn with this method. A final call to try to
resolve this was 12-27-12 and I was told I would be going to collections in 2 days and my personal situation was of no concern to the company, just getting the $128.00 owed by the original agreement. I had paid the first $128.00 (total ammount was $256.00)and offered to send the tapes back and have them clear what I owed from my account. I did not even ask to be reimbursed the already paid $126.00. They just are not willing to work with the customer and stated tha my personal problems or situations are not theirs. I sent letters to the CEO Danial Rittman and the collection officer Mark McDermott and have not heard back from them.
This report was posted on Ripoff Report on 12/27/2012 01:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pimsleur-Language-Tapes/Philadelphia-Pennsylvania-19103/Pimsleur-Language-Tapes-Stroll-Internet-Order-LLC-Consumer-lack-of-customer-service-987694. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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