- Report: #955564
Report - Rebuttal - Arbitrate
Complaint Review: PimsleurApproach.com
PimsleurApproach.com1600 jfk blvd 3rd floor Philadelphia, Pennsylvania United States of America
PimsleurApproach.com Stroll (Stroll.com), Internet Order, LLC Bait & Switch: Ordered $9.95 product. Sent expensive product and demanding hundreds of dollars Philadelphia, Pennsylvania
*Author of original report: Pimsleur / Simon & Schuster contact reply
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While PimsleurApproach.com (Stroll.com) is not technically the same company as the producer of Pimsleur audio tapes (Pimsleur.com / Simon & Schuster), Stroll apparently is licensed by Simon and Schuster to sell Pimsleur products. I have contacted Simon & Schuster about this scam and their damage to their reputation and the reputation of Pimsleur. I will be contacting my state Attorney General as well as the Pennsylvania Attorney General about Stroll and their management team.
It is upsetting that PimsleurApproach.com uses 11pt gray type (on a somewhat gray background) to help hide their scam. If PimsleurApproach.com (Stroll) is going to attempt to charge a credit card and/or threaten to send charges to a collection agency, those prospective charges should be featured in bold types and prominently on the top of the order web page. Any reputable company would do so.
I will update this case if Pimsleur.com (Simon & Schuster) is able to arrange for a return and convince their apparent licensee (PimsleurApproach.com / Stroll) to stop deceptive web page offers and sending the wrong product to scam large sums of money from customers.
This report was posted on Ripoff Report on 10/15/2012 08:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/PimsleurApproachcom/Philadelphia-Pennsylvania-19103/PimsleurApproachcom-Stroll-Strollcom-Internet-Order-LLC-Bait-Switch-Ordered-995-955564. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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