Pinnacle Automotive Protection I anted to cancell coverage after two weeks. Company made an unauthorized charge to my Visa card for payment. Called company, a supervisor named Brad belittle me over the phone when I told him I no l Dupo, Illinois

I heard a commercial on the radio driving home from work about car warranty.  I decided to call.  The salesman was so nice and polite.  I authorized the company to charge the down payment of $149.00 to be applied to my visa.  Monthly installments notices would be sent to me to pay.

A week later or so later, I decided I really could not afford the premium.  I called the office and my salesman answer the phone.  He is very good in his job. He talked and talked and told me he could  lower my monthly premiums.  I said okay.

But,  after I hung up, I decided I have no chance against the people when trying to cancel this coverage.  They well trained in how to persuade you.  So I decided I would not pay the monthly installment and my coverage would be cancelled.

But, to my surprise, the had charged the installment to my Visa without my permission.  I called today inquire about this charge and to cancel my coverage.  I thought I was prepared because of the first attempt to cancel.  But I was wrong.

A supervisor named Brad spoke to me.  I let him talk then I said I want to cancel.  I do not want the coverage.  He asked me why.  I repeated my previous statement.  He said I would be sorry when the transmission goes out on my vehicle.  i said let me be sorry.

He proceeded to tell me he lower my premium even lower if this was a financial problem.  i repeat my previous statement again.  At this point he started yelling at me and trying to talk over me.

He accused me of filing a claim and now want to cancel.  I told him I have not file a claim. Then he asked me very sarcastically, Why did you apply for the coverage in the first place?  Finally, after spending over thirty minutes on the phone, he finally told me I had to send a signed cancellation letter  and an odometer statement and if would take six to eight weeks to received a refund if any.