Pinnacle Finance group assured me, knew what to say, Raleigh, North Carolina

Recently I tried to obain a loan to meet some financial needs that occured.  I went to several web sites and I received a call from a Tracy Cain.  She said I had been approved for a loan of $10.000 and all needed  to do was send $750. for the insurance. I told her $5000 would be fine for what I needed and she said I had been approved for $10.000.
  I hesitated and she assured me everything was okay.  I voiced my concerns regarding the money at which time she said  it was because of my credit score.  I again hesitate and she again assured me and told me to think about it or I could go else where.  Given my situation I called her back a few days later desperate, and she explained her company had been in business for 7 years and had a good record.  She said she would e-mail me all the documents and if I was interested to sign and date pages 2 and 5 and fax them back to her.  Once I did that to go to Western Union and get 2 green dot cards.  One for $500 and the other for $250.
  Once the money had been sent and verified the funds would be deposited on my card.  Still not comfortable I did not act on it.  About a week later she calls and asks if I was still interested because the file had been open for two weeks and so action was needed.  I asked her to hold the file until I got paid at the end of the month and she said she would.  I tried calling her on the 31 left a message.  I called a total of 4 times leaving messages like," I would like to talk to you, I would like some more information and I would like to conclude our business. " No response.  I tried again about 6 pm and when I went to put her extension number in 6023 for some reason I put in 6024 and a female answered named Karen.  I identified myself and told her I was trying to reach Tracy and she hung up.  Since then no response.  Each call is kicked to voice mail.