Pinnacle Financial Group/Kaplan University 7825 Washington Ave STE 410
Minneapolis, Minnesota U.S.A.
Pinnacle Financial Group Kaplan University asking for money that is not deserved for services not provided Ripoff Minneapolis Minnesota
Back in July of 2006 I was searching the internet gathering information regarding online schools to obtain a degree. I searched several and was contacted by Kaplan University and spoke to a Marie from Florida.I explained I was just looking and wasn't ready to commit to any at that time. She called almost every day 2-3 times a day with offers from the University and vouchers that I could use toward my education. I was told that if I maintained a 4.0 in my first quarter that Kaplan would pay a portion of my second quarter tution. I was also told that I could apply for living expenses and was e-mailed all the forms and filled them out and sent them back to the correct department. This process was to take at least 4-6 weeks to complete before I was to be awarded my living expenses. My income was not adequate to apply for a citi-bank loan and I explained this to Marie on several occasions. She told me not to worry. The next day I received an e-mail telling me I was approved for a loan which I never applied for. I attended the classes from July 2006 until Oct. of 2006. I never received my living expenses and calls and e-mails to the school went unanswered during the 3 months I was in class and 6 months after. They sent me a bill for classes from Oct. 2006 to jan. of 2007, which I never attended and have the letter of withdrawl saved on my computer that I sent before the deadline. I received an e-mail in Oct. telling me not to attend classes, which I complied with. Then in May of 2007 I received a letter from Pinnacle Group stating they represent Kaplan and are trying to collect a debt for Oct.-Jan term. I sent the denial letter to them within the 30 days and they stated they never received it. I have since sent them my e-mails and letters that I wrote to Kaplan stating I with drew before the deadline and did not attend classes. I have not heard anythign since. This school is a complete rip off and state they never told me I could get living expenses. Well Why do I have all the forms then? I am refusing to pay the 2600.00 they are asking for since I never attended classes that they are charging me for. Someone needs to stop them and file a class action suit against them We should not be ripped off for trying to better ourselves.
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