- Report: #871021
Report - Rebuttal - Arbitrate
Complaint Review: Pinnacle Nissan (Scottsdale)
Pinnacle Nissan (Scottsdale)7601 E Frank Lloyd Wright Blvd Scottsdale, Arizona United States of America
Pinnacle Nissan ,Scottsdale, Bait and switch Scottsdale, Arizona
*Consumer Comment: That's possible
*Consumer Comment: Sorry, Nicole.
*Consumer Comment: Easy decision
*Consumer Comment: WRONG!
*Consumer Comment: Can you read?
*Consumer Comment: Way to set us back 200 years.
*Consumer Comment: You are an excellent negotiator
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I hadnt heard from the dealership and I attempted several times on Monday and Tuesday to get in touch with the finance manager. The phone would just ring and ring. So finanlly on Wednesday afternoon, I got in touch with a different finance guy who said to come in because he needed to go over the paperwork and finalize a few things with me. Now on sunday eve, I signed the paperwork agreeing to the interest as stated to me. I stated to the salesman that i would only do the deal if the interest rate was lower than my current. Well when I got there on wednesday evening at 180 on 4/18/12, I had to wait 50 minutes for someone to talk to me. Then as we were drawing up the paperwork, I was informed the interest was NOT lower, but actually 3% higher! Then I told them I didnt want the deal and I didnt agree to a higher rate. The sales guy assured me I was getting a better deal, really was I? I was upset at this point and stated no I wasnt doing that deal, and I didnt have any extra monay to put down, oh yeah they wanted an addition 1200 dollars too. Then I stated just give me my old car back, I was completely happy with the car, was only looking for a lower interest rate. Also informed them that the car I was going into, had half the options my corolla had so how was I getting a better deal? At this point I was crying because they wouldnt give me my old car back.
What happened next was another guy came in (so now I felt ganged up and I was upset and crying) and went on how the banks make the final say, thats fine but my final say was give me my car back. That didnt happen. They then came in (now this is approaching 2 hours later now at 1945) and stated they would give me more on my trade (still below what they should have given me! my car I traded in was only a year old and in excellent shape.) Also they were lowering the sale price of the new car (but not much, I guarantee they could dropped the sale price as it was listed on line and still made monay! list price on line was 20,300 and they sold it for 24000). I was so distressed at this time and I felt pressured into this, that I signed it and went on my way in tears. I just wanted my car back and back to the way it was with the interest i was at a the payments where I was paying.
NOW I am STUCK with this car with high interest rate and very extreme high payments! I am a single parent and dont make a million dollars, how can they feel good about themselves doing this. I felt ganged up, taken avantaged, and manipulated into this deal I clearly stated I didnt want. They had my old car they had my keys to it, what was I going to do? I wa screwed! DO NOT GO TO THIS DEALERSHIP YOU MIGHT AS WELL JUST BEND OVER IF YOU DO.
This report was posted on Ripoff Report on 04/19/2012 04:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pinnacle-Nissan-Scottsdale/Scottsdale-Arizona-85260/Pinnacle-Nissan-Scottsdale-Bait-and-switch-Scottsdale-Arizona-871021. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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