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  • Report: #774305

Complaint Review: Pinnacle Paving and Sealing

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  • Submitted: Thu, September 08, 2011
  • Updated: Sun, November 25, 2012

  • Reported By: George — Milford Ohio United States of America
Pinnacle Paving and Sealing
793 Round Bottom Road Milford, Ohio United States of America

Pinnacle Paving and Sealing Poor Quality Materials and Installation Milford, Ohio

*REBUTTAL Individual responds: they rip 0f all year long

*Author of original report: Alan Zahumensky - Pinnacle Paving & Sealing - Sixty feet of cracks and growing!

*REBUTTAL Owner of company: Harold FIx Rip Off Report

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To whom it may concern,

Before you choose a Paving Company to install a new driveway or parking lot, please take the time to read and consider my experience with the Pinnacle Paving and Sealing Company!

First, I would like to mention that while trying to get a driveway replaced, one of the biggest problems I ran into was getting the local paving companys in the Cincinnati area to show up and provide an
estimate.  I took my time and after about a year, I had contacted some dozen or so companies asking for estimates and contract proposals.  Many wouldnt even return calls or show up at scheduled times to provide an estimate.  Several companies provided estimates without even looking at the job.

I finally got ahold of Mr. Gephart at Pinnacle Paving and Sealing.  He came out, took measurements,
and provided a detailed contract.  I looked over the contract and went so far as to pay for the extra for three inches of asphalt option. [continued below]....
.....  The total cost for my new driveway was $5,910 dollars!

When I came home to look over the new driveway, I discovered that Pinnacle Paving and Sealing had left my garage door open and everything inside, my two motorcycles, reloading equipment, tools and Cub Cadet Riding Lawn Mower, everything, was covered with concrete dust.  They needed access to an electrical outlet for one of their tools and left me with a huge mess to clean up.

I went outside and discovered that Pinnacle Paving and Sealing had struck my home with their equipment damaging the Time Warner Cable cover box.  I found cracks in my new driveway.  I noticed that there were areas of my new driveway with less than an inch of asphalt.  I even found the hand written directions on Pinnacle Paving & Sealing letter head that stated to provide me with 2 to
3 of asphalt. 

Please keep in mind that I paid for three inches of asphalt and I still have the note they left behind with instructions to provide less and the crew didn't even follow the note!

Mr. Gephart came out the next day and after seeing the note his company had left assured me that I got what I paid for while admitting that the areas I was pointing out was not 3 of asphalt.  He then told me that my driveway could only handle a vehicle pulling in or out about 5 times a day that it was not designed for high traffic!

I realized that I had been ripped off.

The next day, Mr. Gephart had some people come out and make very minor repairs that really detracted from the driveways appearance.

Within four months, I had cracks appearing in my driveway.  Calls and messages to Pinnacle
Paving and Sealing went unanswered.  Within a year, the cracks on my driveway were longer than my 30 measuring tape.  Again, calls and messages went unanswered!

Thirteen months after my driveway was installed, I got a hold of Mr. Gephart who told me that he would check it out and get back to me.  He never did!

I paid a premium price and was given a fourth rate driveway.  I dont know what they used, it is very
course and I have the impression that it was leftovers from another job.  I would describe it as bottom of the barrel trash.

All I know now is that I will have to spend several hundred dollars repairing a poor quality driveway that was installed by Mr. Zahumenskys company Pinnacle Paving and Sealing.  That there is no doubt that these cracks will continue to develop and the driveway will need to be replaced in less than ten years!

What shocks me is that my driveway is less than fourteen months old and my thirty foot measuring tape isn't even long enough to measure the cracks in my driveway.  Had Pinnacle Paving and Sealing taken the time to prep the clay soil properly by compacting it and laying down the 2" and 6" of limestone and three inches of compacted asphalt as specified in the contract, and by providing quality customer service as promised... I would not be posting this complaint!

There is no doubt that Pinnacle Paving and Sealing can do quality work.  There is no doubt that they have hundreds if not thousands of satisfied customers and the reader should keep in mind that I am posting my opinion based on my personal experiences.  But, I am shocked and disappointed in the lack of quality and workmanship in my driveway.  That the only way to get this job done right is to have the driveway torn out and replaced.

Wow!  My measuring tape isn't even long enough to measure the cracks in the poor quality driveway installed by Pinnacle Paving and Sealing!

What a waste of time and money!

This report was posted on Ripoff Report on 09/08/2011 08:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/Pinnacle-Paving-and-Sealing/Milford-Ohio-45150/Pinnacle-Paving-and-Sealing-Poor-Quality-Materials-and-Installation-Milford-Ohio-774305. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 2Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Individual responds

they rip 0f all year long

AUTHOR: fatirishgypsies - (United States of America)



  1. THESE PAVING COMPANIES BEEN DOING THESE FOR MANY YEARS THEY RIP OFF FOLKS THEN GET ONLINE AND FIND WAYS TO BLAME IT ON CUSTOMERS ONCE THEY HEAR SOMEONE TRYING TO MAKE THEM LOOK BAD FROM STEALING MORE MONEY  AND MAKE FAKE PRO TO COVER THEMSELVES IF YOU GOOGLE DIFFERENT CITY AND STATES THERE'S MANY VICTIMS THAT GET BULLIED CAUSE THEY HAVE NO BACK UP TO SPEAK THE TRUTH ABOUT THESE  CONTRACTORS .I HELP YOU NOW YOU HELP OTHERS IN OUR USA 

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#2 Author of original report

Alan Zahumensky - Pinnacle Paving & Sealing - Sixty feet of cracks and growing!

AUTHOR: George - (United States of America)

To whom it may concern,

I think that it speaks volumes when Alan Zahumensky, the owner of Pinnacle Paving and Sealing, blames the customer!

In Alan Zahumensky's rebuttal, he conveniently fails to mention that I repaired 60 feet of cracks on my 14 month old driveway.  He knew this when he posted his rebuttal.

In Alan Zahumensky's rebuttal, he conveniently fails to mention that I already sealed the driveway.  In our conversation, he was informed of the fact that I had made the repairs myself, that his help was not wanted or needed.

In Alan Zahumensky's rebuttal, he conveniently fails to mention that in our conversation he was informed, that when my friend started parking his car on my driveway, cracks began forming within 3 weeks. 

Imagine for a moment, my reaction to seeing cracks form because a car was parked on my driveway. 

There are cracks in the area underneath where I park my pickup.  There are cracks in the area underneath where my wife parks and there are cracks in the area where my friend parked his car when we started sharing rides to work.  My brand new driveway, can't even handle having a vehicle parked on it without cracking.  My wife and I can't even park our motorcycles on driveway without the fear of the kickstands punching through this very flimsy and brittle driveway.  The driveway is so bad that we had to make motorcycle kickstand platforms. 

Sixty feet of cracks and growing!

Why would I allow his company on my property?  So his company could leave a huge mess in my garage again?  So that his company could cause even more  damage on the side of my house again?  So that his company can do repairs that detract from the driveways appearance again?  So that his company's heavy equipment cause more cracks on my driveway? 

In Alan Zahumensky's rebuttal, he conveniently fails to mention that his company was informed in writing that his company's salespeople and employees were not welcomed on my property.  He ignores the original complaint and chooses to blame the customer. 

Sixty feet of cracks and growing!

When Mr Gephart came out the day after the driveway was installed, I showed him the huge mess in the garage, I showed him the damage on the side of the house.  I even pointed out where a crack was forming.  He told me that the area I was pointing at gave them a lot of trouble, that it was a soft spot... Well that soft spot developed into a 15' crack and is where I park my pickup.

Really, what kind of repairs could Alan Zahumensky and Pinnacle Paving and Sealing possibly do on my driveway?

I don't have any confidence in the quality, materials or workmanship of this driveway and I have very little respect for Pinnacle Paving & Sealing.  There is no way that I would allow that company on my property again!

Sixty feet of cracks and growing!

What a waste of time and money!

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#3 REBUTTAL Owner of company

Harold FIx Rip Off Report

AUTHOR: Alan - (United States of America)

I am responding to the report filed by Mr. Harold Fix of 1074 Cedar Drive Milford Ohio 45150. My name is Alan Zahumensky, and I am the owner of Pinnacle Paving and Sealing. I was sadden to hear Mr. Fix's report regarding his driveway that my company installed. 

I had no idea that any problem existed as a matter of fact I contacted Mr. Fix today, September 13, 2011 and identified myself to him. He was very rude and hung up on me. I waited a couple extra minutes and called him back and offered to repair the cracks on his driveway and sealcoat the entire driveway at no cost to him. He refused my offer.

I tried to explain to him that I was unaware of any problem and that I thought it would be fair that he give me the opportunity to correct the situation. He wanted nothing to do with that, and again hung up on me. I have found that, after 16 years in the business, that some people are just hard to please. He claims he made several attempts to contact our company. Yet, when I contacted him he refused to speak to me regarding the matter. My offer stands to repair the cracks and sealcoat the entire driveway. 

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