Pinnacle Security Devcon Security, GE WARNING!!!!!!!!! DECEIVING & SCARY SALES TACTICS -- DO NOT TRUST THIS COMPANY!!! Hendersonville, Tennessee
*UPDATE Employee: Sales Representative
A young guy (approx 22-25 years of age) named Eule (?) knocked on my door said he was with GE but mentioned Devcon Security & Pinnacle Security. He had all 3 logos embroidered on his shirt. It was never clear who he worked for & he flashed his ID so quickly you couldn't have made it out. Said he was working in the neighborhood & that all of the land lines were going to be changed out to cell signals for security systems. He made it sound like our homeowners association was leading this change. He used a scare tactic about phone lines being cut. He asked questions like "Do you have a pet, what kind?", "What kind of security pad do you have?", "Do you have a motion sensor & glass break detector and where are they located?", "What area of your home do you feel is least protected?". I was standing on my porch. I didn't answer his questions. My front door was slightly cracked. He proceeded to look at the hard wiring around the door casing for my current security system. I moved further down off the steps to ask him questions and get him away from my front door. I finally got him down by the driveway. I asked for a business card but he said he would be back in the area tomorrow & I should just catch him then. This all happened around 8:15 in the evening...long after a respectable security company would be working. And a respectable security company would have called me to schedule an appointment. I checked with my neighbors and he did not visit their house.
I called the police and file a report and called Pinnacle to give them a piece of my mind about their sales tactics. The sales department defended the way they approach sales calls & go door to door. I reported them to my homeowners association & informed all parties that I would call the police if I saw him in the neighborhood again.
No one should ever approach sales with scare tactics when making sales calls. This company was completely out of line!
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