- Report: #1037612
Report - Rebuttal - Arbitrate
Complaint Review: Pinocchio's restaurant
Pinocchio's restaurant2054 Bridge St Three Rivers, Massachusetts United States of America
Pinocchio's restaurant Horrible food service and management Three Rivers, Massachusetts
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Hoping this was a one time thing my friend and I went back and ate at the bar. We had a blonde bartender who waited on us and everything was great!
I thought seeing how my boyfriend has never been here, and the great groupon deal, that tonight would be a good date night. WOW was I completely wrong. He ordered a salad and calamari. He said it wasnt anthing to brag about and ate it. I wanted to try something new so I got the Steak Bistecca- steak was over cooked and had no flavor. When the waiter finally left the bar long enough to ask us how our meal was I told him the truth and asked if I could switch it to the Ck fran I had ordered the first time here. At this point the waiter started to make my boyfriend and I feel like we had interrupted his night and very unwelcomed. When my meal did come out he quickly asked how it was, I had only tried the vegetable at this time so I said it was fine. When I did try the chicken the edges were so burnt I couldn't eat it. We could not find our waiter to refill our drinks let alone to tell him about my chicken so my boyfriend asked the bartender to get the manager. The manager came over and said he was sorry and that my meal was off the bill and asked if we wanted dessert. I looked at the menu for dessert and when I looked up my waiter was there! He asked me why I did not tell him the chicken was burnt at which point I explained he wasn't around for me to do so. He continues to agrue with me saying that the chicken is made with egg and that the egg always burns. I told him how I make it at home and have had this meal at many places where it is not burt. It got so bad that I had to ask him why at this point was he fighting me about this, he was raising his voice and upsetting me. My boyfriend told the waiter to stop and just get us our bill. He got our bill and when I told management what had just happened he only said he would talk to his waiter. There was nothing that would ever make me want to come back here again EVER. at Pinocchios Ristorante.
This report was posted on Ripoff Report on 03/24/2013 02:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pinocchios-restaurant/Three-Rivers-Massachusetts-/Pinocchios-restaurant-Horrible-food-service-and-management-Three-Rivers-Massachusett-1037612. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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