• Report: #1127048

Complaint Review: Pioneer Electronics

  • Submitted: Thu, February 27, 2014
  • Updated: Thu, February 27, 2014

  • Reported By: Rick — Lancaster Pennsylvania
Pioneer Electronics
, Select State/Province USA

Pioneer Electronics Pioneer has horrible, horrible customer service Internet

*Author of original report: Thanks Ken

*Consumer Suggestion: Here's a link to a laser on e-bay..many other vendors also list them....

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The lasers have apparently gone bad on my CMX-3000 (it's only 5 years old) so I took it to a local Pioneer Service center to have it repaired.  A week after ordering the lasers and not having received them, the local repair center followed up, to discover they were backordered.  I explained to the local repair center this CD player is for my nightclub, and I really need to have it back in my club.  The local repair center has called Pioneer multiple times, only to be placed on hold for 45 minutes each and every time, until the repair center gives up and terminates the call.  On my own, I E-mailed Pioneer Customer service to get a status on the lasers, and they never bothered to respond.  This is a p*** poor way to run a company.


This report was posted on Ripoff Report on 02/27/2014 01:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pioneer-Electronics/Select-StateProvince/Pioneer-Electronics-Pioneer-has-horrible-horrible-customer-service-Internet-1127048. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Thanks Ken

AUTHOR: Rick - ()

 Thanks Ken for the helpful info. Much appreciated!

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#2 Consumer Suggestion

Here's a link to a laser on e-bay..many other vendors also list them....

AUTHOR: Ken - ()

ebay.com/itm/like/360415268238?lpid=82

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