• Report: #186986

Complaint Review: Pioneer Info And Marketing

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  • Submitted: Mon, April 17, 2006
  • Updated: Fri, January 18, 2013

  • Reported By:Benton Harbor Michigan
Pioneer Info And Marketing
9323 N Government Way Suite 107 Hayden, Idaho U.S.A.

Pioneer Info And Marketing dishonest company took money for something they didnt provide. will not refund. ripoff Hayden Idaho

*UPDATE Employee: DAN and STACY RUD LAW SUITS PENDING!!

*REBUTTAL Owner of company: Addressing false information

*UPDATE EX-employee responds: Call ALL pioneer infos REFERENCES !!!

*UPDATE EX-employee responds: Dan rud is a scam artist. Google his picture

* : Its a SCAM!! Pioneer info and internet leads SCAM!!

*UPDATE EX-employee responds: Its a SCAM!! Pioneer info and internet leads SCAM!!

*Consumer Comment: Pioneer Info has always treated me right

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After discussing what I needed several times with Mr. Rud V.P. Pioneer info. I felt safe enough to do business with the company. On January 2nd I contacted Mr. Rud to place an order for customers that are in an adjustable rate mortgage going from fixed to adjustable with 60-90 days.

This is hi confirmation email:
Greetings, yes we can provide you a list of mortgage holders who have rates becoming adjustable in 60-90 days. The cost is 19 cents each for 5,000.

What geographical areas do you need the leads to come from and I can run counts for you, thanks.

Best regards,
Daniel A. Rud
V.P. Sales and Marketing
PIONEERinfo
1-866-261-6770 ext.33
509-267-6006 fax
dan@pioneerinfo.net

"Guaranteed lowest prices on Internet mortgage leads and telemarketing/direct mail lists"

(Check us out on the web at www.pioneerinfo.net)
I gave him a list of counties I was considering to use for the pull. The list came back in rather weired fashion. One county had 32000 (which isnt even the most populated county) and most others didnt even break 1000.
Elkhart, IN 32487
Lake, IN 1819
La Porte, IN 348
Porter, IN 641
St. Joseph, IN 1789
Allegan, MI 579
Berrien, MI 776
Cass, MI 294
Van Buren, MI 387
Total 39120

I'm a one man shop and like to personalize my mailing and would never be able to handle 4000 mailers. So I had him take out the indiana counties. He raised the price to .22 cents a piece. That was fine, I just wanted my list.

His Email:
Hi, yes we can do that we just need to add the dates to the lead and pull by 2 and 3 year adjustable coming due. The cost is 22 cents each for 2,500.

How many leads do you want to order?

Best regards,
Daniel A. Rud
V.P. Sales and Marketing
PIONEERinfo
1-866-261-6770 ext.33
509-267-6006 fax
dan@pioneerinfo.net

When I recieved my invoice I noticed at the top he entered all the counties again. So, I called him to remind him of our previous conversation. He said no problem and fixed it. Our agreement was to gather info on customers that were 60-90 day out from a fixed rate going to adjustable. The next day I overnighted him a money order for 477.00.

The next evening I recieved my list. I looked it over and noticed all the info on it was incorrect. All the dates were on customers that already met there adjustable period. Most were 3 months old. This made the list entirely unusable.

That night and the next morning I called Mr. Rud's office. I got voicemail. That was strange the 10 or so previous calls he was always right there to answer the phone.I sent several emails and called several times. ...nothing.

The next day I got into my office late in the morning. Still no word from MR. Rud. I called several times again, still got his voicemail and no answers on the email.

Finally around 3 pm I recieved an email:
Greetings,

Doug please look at the invoice that you approved. We pulled the list exactly the way you requested. If you want to change your order we can do that but the re-run fee will be $80

Best regards,
Daniel A. Rud
V.P. Sales and Marketing
PIONEERinfo
1-866-261-6770 ext.33
509-267-6006 fax
dan@pioneerinfo.net

I was very angry that he would be asking for more money. He knew specifically what I wanted. I sent several emails and over a dozen phone calls making sure he knew exacally what I wanted. He has not returned a phone call since the order.

I mentioned to him that I would be contacting the bbb (they were worthless) and the IG of Idaho, this was his reply:
Greetings, you agreed that those were the dates to pull the list by. That is why we put everything in writing. You agreed in writing that was the exact list you wanted.

If you choose to take action against our company we will be forced to take our own action against your extortion tactics.

All I wanted was a corrected copy of the list so I had something useable for my 477.00. His website states this in his FAQ link:
Q: How do I know the list will be accurate?
A: Good question. We guarantee our data will be 100% accurate or we will replace the data
Well the data he sold me was 100% inaccurate. He offered nothing but to get more money from me.

I have since I first ordered from his company found 2 others I ran accross that he did the same thing to. This is one of there posts in a brokers forum:
Would you be willing to tell me how you filed complaints with the USPS, FCC, FBI and Attorney Generals in MN & CA. I would like to pursue doing the same with Pioneerinfo.net

I purchased $1600 worth of exclusive internet leads from Dan Rude with Pioneer Media/ lenderLead. Dan Rude told me the leads were exclusive and directed me by phone to websites where he generated his leads.

The people I spoke to were literally in total despair over the 100 calls they had received over the last 2 months from Loan Officers.

Dan Rude will not return my calls unlike the 10 times I spoke to him prior to sending my money. I called the county sherriffs department in Iowa where Pioneer Info is located. They told me I need to file a complaint in California and have them contact the authorities.

Any help by any and all will be appreciated.

Brad Turner
The other one was Larry Larsen.

Anyway, Buyer beware. I thought the BBB would help me but they didnt listen to anything I had to say. They were protecting there local customer. Makes me wonder why I'm wasting 300 a year on them.

Doug
Benton Harbor, Michigan
U.S.A.

STOP! ..before you think about using the Better Business Bureau (BBB)... CLICK HERE to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about consumer confidence when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide. ..Remember. The BBB membership is not earned, it's paid for!

This report was posted on Ripoff Report on 04/17/2006 08:17 AM and is a permanent record located here: http://www.ripoffreport.com/r/Pioneer-Info-And-Marketing/Hayden-Idaho-83835/Pioneer-Info-And-Marketing-dishonest-company-took-money-for-something-they-didnt-provide-186986. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 6Consumer 1Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

DAN and STACY RUD LAW SUITS PENDING!!

AUTHOR: - ()

CON-ARTISTS DAN AND STACY RUD HAVE LAW SUITS PENDING AGAINST THEM!! IF YOU TOO NEED TO SUE THEM , THE HOME ADDRESS IS  N HUNTINGTON CT HAYDEN IDAHO 83835. USE CAUTION WHEN SERVING THEM COURT PAPERS, THEY CAN BE VERY VIOLENT!! IF YOU HAVE BEEN SCAMMED BY THESE 2 CALL THE HAYDEN POLICE OR TAKE THEM TO COURT!! IF DAN RUD IS THE FATHER OF YOUR CHILD, HAVE A COURT ORDERED DNA TEST DONE AND SUE HIM FOR BACK CHILD SUPPORT. DONT LET HIM BE A DEAD BEAT DAD AND DONT SUFFER ALONE. FIND OUT TODAY IF DAN RUD IS YOUR BABY'S DADDY!! HE HAS LIVED IN EAST GRAND FORKS MN, PORTLAND OR, CROOKSTON MN, GREELEY CO, FLAGSTAFF AZ, SPOKANE WA TO NAME A FEW. SO IF YOU REMEMBER HAVING UNPROTECTED SEX WITH DAN RUD,GET A COURT ORDERED DNA TEST TODAY!! YOU COULD GET THOUSANDS OF DOLLARS IN CHILD SUPPORT AND HAVE PEACE OF MIND!
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#2 REBUTTAL Owner of company

Addressing false information

AUTHOR: pioneerinfoinc - (United States of America)

I am writing to address the false, hurtful and slanderous posts made about myself and my family. The information contained here is 100% false and fabricated to be hurtful. The posts are made by Jason Matthew Innes who was a childhood friend from East Grand Forks, MN and now maybe Bozeman MT.

He is a very bad person. He has mental illness problems for a long time and has
been admitted to mental institutions in Grand Forks ND in 1990 and The Kootenai
Medical psych ward in 2005 on suicide watch. There may be other admissions that
I am not aware of and below is a partial arrest record.

State of Idaho vs. Jason Matthew Innes
Case: CR-2004-0023771 Magistrate Judge: Scott Wayman 
Charges: 10/12/2004 I18-903 Battery
Arresting Officer: Odell K30, Dan, CDA

04/18/2005 Warrant Issued - Bench Bond amount: 10000.00 Failure to Appear For Hearing

State of Idaho vs. Jason Matthew Innes
Case: CR-2004-0017491 Magistrate Judge: Scott Wayman
Charges: 07/30/2004 I39-6312 Domestic Violence-violation Of Protection Order
Arresting Officer: LEONARD, PAT, PFPD 60396 Finding: Guilty

He has also lied online about being a retired Army Ranger
and veteran of combat in Afghanistan. This is not true and disgraceful to actual combat veterans

My family and I are Christians and will continue to pray for him and we tried to help this mentally ill person and instead he turned his rage on us. We hired him as a sub contractor to give him a source of income becausehe always had a difficult time holding a job but we had to terminate him for using profanity and being hostile with our customers. When we terminated him he became disgruntled and began harming our companys reputation online by posting false and slanderous information about us and our company anonymously. None of it is legitimate. We have had over 7,000 customers being in business for over
12 years. We have an A rating with the BBB. We will do our best to make sure each and every client is taken care of to the best of our ability. We have had a very low number of people over the years that we just couldnt satisfy and
that is regrettable. When you are in business for so many years it does happen and we wish everyone was happy with our business. Mention this post and we will give you a free test of our services with no obligation so you can see for
yourself that we offer excellent products and services for mortgage and real estate and are a very legitimate and reputable business.

There are several, maybe hundreds of web sites dedicated to exposing fake post sites . One of our good clients recently went into the site to post a positive comment but it just made it look worse by placing a more current date by the listing. We have since been warned not to do anything to the post or it will make it worse. However, I felt I must address the false
information. Other web sites will not list these posts because some are fake. Some want a lot of money to remove fake posts. Please keep in mind that every major company that you do business with has negative posts.  Google, Wal-mart,
Verizon & ATT to list a few. When a company has been in business a long time and has dealt with thousands of customers it is inevitable that you will be listed there.  If you have questions about our company call us directly and talk to a live person. We will provide you whatever you need to feel comfortable about doing business with us

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#3 UPDATE EX-employee responds

Call ALL pioneer infos REFERENCES !!!

AUTHOR: - (USA)

Ive tried to call all of the REFERENCES and all are FAKE OR THE PERSON DOES NOT KNOW OF PIONEER INFO OR DAN RUD!!! TRY IT !!! LISTED ON PIONEER INFOS SCAM WEBSITE!!



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#4 UPDATE EX-employee responds

Dan rud is a scam artist. Google his picture

AUTHOR: Preston - (USA)

Dan rud is a liar and a crook!! He will be looked into by the FBI soon!! Google dan rud for his picture
" dan rud hayden idaho basketball coach". I hope the IRS and FBI catch him. I bet he knows corey johnston, he got 6 years in prison! Prison is where dan rud is headed!! He has no friends because he lies to them too! Dan and stacy rud with pioneerinfo are internet scammers!! Stay tuned for more news when the FBI nails them!
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#5

Its a SCAM!! Pioneer info and internet leads SCAM!!

AUTHOR: Preston - (USA)

Pioneer info is simply put...a SCAM! This is a husband and wife team who make up a "GET RICH Scam" and Lie about the size of thier company. They work out of there home in hayden Idaho. Do not trust them with your money. My friend worked for them and got fired when she tried to blow the whistle on the way they "steal" from people! She is a very sweet honest person and they didnt even care that they fired her! Anything to do with DAN and STACY RUD of hayden Idaho. My "2 cents " are stay away!! And the comment from dave...is im sure from DAN himself!! Buyer BEWARE!!! Just not right! The picture of "corp" headquarters on there website isnt there office..they only have a PO box.
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#6 UPDATE EX-employee responds

Its a SCAM!! Pioneer info and internet leads SCAM!!

AUTHOR: Preston - (USA)

Pioneer info is simply put...a SCAM! This is a husband and wife team who make up a "GET RICH Scam" and Lie about the size of thier company. They work out of there home in hayden Idaho. Do not trust them with your money. My friend worked for them and got fired when she tried to blow the whistle on the way they "steal" from people! She is a very sweet honest person and they didnt even care that they fired her! Anything to do with DAN and STACY RUD of hayden Idaho. My "2 cents " are stay away!! And the comment from dave...is im sure from DAN himself!! Buyer BEWARE!!! Just not right! The picture of "corp" headquarters on there website isnt there office..they only have a PO box.
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#7 Consumer Comment

Pioneer Info has always treated me right

AUTHOR: David - (U.S.A.)

I was looking up pioneerinfo to get their number to contact them and saw this report. I have used Pioneer Info for lists for several years for telemarketing and they have always provided good data for our calling and we have always closed several deals from their lists. i have found Dan to be very helpful and accessable. Just my two cents but I felt compelled to comment, thanks, Dave
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