• Report: #663741

Complaint Review: Pioneer Pole Buildings

  • Submitted: Thu, November 18, 2010
  • Updated: Wed, July 13, 2011

  • Reported By: Ae3799t — Wilmington North Carolina U.S.A.
Pioneer Pole Buildings
716 South Route 183 Schuylkill Haven, Pennsylvania United States of America

Pioneer Pole Buildings Scott Holopirek, Lying Thieving company ripped me off for almost $2,000 Schuylkill Haven, Pennsylvania

*REBUTTAL Owner of company: Product returned

*REBUTTAL Owner of company: Pioneer Pole Buildings

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I found that Pioneer Pole Buildings of Schuylkill Haven, PA, run by Robert K Greene, has an unethical way of doing business, so I would recommend you use caution when dealing with them.

My particular experience was with Pioneer Pole Buildings' Scott Holopirek, who in my opinion is little more than a lying thief.

Scott purchased almost $2,000 in merchandize from us. 2 months later and long after the return policy period, Scott contacted us and said he was past the return period, but he had several problems and asked us if we could help him with the issues he was having. He said he would like to exchange them for another type. Thinking Scott was being sincere, and wanting to make sure he got value from his purchase, we talked to the supplier, to see if we could get the items replaced with better ones, which cost about $300 more.

We agreed to pay the $300. We thought Scott would be very appreciative, but to our surprise, once we told him he could return them for better units, he changed his mind and just wanted to return them for a refund. This was disingenuous on Scott's part, but since the distributor agreed to take them back, we told Scott he could send them back, however, the distributor might charge him a restocking fee. We sent Scott the Return Authorization and did not hear from Scott again.

About a month later, we received a chargeback notice for Items not as described. We answered the notice and the bank ruled in our favor as Scott never retuned the items to us or the distributor. This is why we consider Scott Holopirek to be a thief.

A few weeks later we were informed that the bank ruled in Scotts favor because he had refilled the chargeback only this time he told them the charge was not authorized. This is why we consider Scott Holopirek to be a liar. He most certainly did make the charge.

The finally result, thanks to the lying manipulation of Scott Holopirek of Pioneer Pole Buildings, we are out almost $2,000 and we do not have the merchandize back. We feel that Robert K Greene, as the leader of Pioneer Pole Buildings and Scott Holopirek's employer is also responsible for this rip-off.

This report was posted on Ripoff Report on 11/18/2010 06:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pioneer-Pole-Buildings/Schuylkill-Haven-Pennsylvania-17972/Pioneer-Pole-Buildings-Scott-Holopirek-Lying-Thieving-company-ripped-me-off-for-almost-2-663741. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 2Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Product returned

AUTHOR: Bob Greene - (United States of America)

A return address was provided and I shipped the product back the same day.  Didn't think he would get back on here and admit that his lack of providing information or communication was the reason for the supposed "rip off".  Pioneer Pole Buildings is not in business to mislead or take advantage of anyone.  I can be contacted to provide more info if needed.  bobg@ppb1.com
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#2 REBUTTAL Owner of company

Pioneer Pole Buildings

AUTHOR: Bob Greene - (United States of America)

I would like to respond you your complaint. I find it alarming that you would lash out and call my company and employees lying manipulation of handling an issue without contacting us directly. We never received your return authorization and the product to this day is sitting in our Controllers office boxed and waiting for an address to return the items.

We are not in business to scam or be dishonest. You description is missing some important information. The units you sent us did not work. One by one they would stop working. The reason it was 2 months until we requested the refund was that your company had us return each unit as it would stop working to be repaired. When they continued to stop working it was decided to go with another GPS system. It was at that time that we requested the return.

I quickly form an opinion that is not favorable when you supply a product that does not work and then instead of contacting us about the return by phone, email or mail you go directly to a slanderous report. I do not doubt that you sent a return authorization but we did not get it.

In closing your product is sitting in a box waiting for an address to return to you. With that in mind I find it hard for you to call us unethical and lying thieves. Please call me direct or email me and I will cover the shipping to send the units back to you.

I will expect an apology for the attack in your report once you receive the units.

Thank you,

Bob Greene, President Pioneer Pole Buildings

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