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  • Report: #995195

Complaint Review: Pipe Lining Technologies, Inc

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  • Submitted: Fri, January 11, 2013
  • Updated: Thu, February 13, 2014

  • Reported By: Poor Landlord — Ft Laud Florida United States of America
Pipe Lining Technologies, Inc
1616 N Florida Mango Rd West Palm Beach, Florida United States of America

Pipe Lining Technologies, Inc Pipe LT Caveat Emptor: Incomplete Proposal, Expensive Repair West Palm Beach, Florida

*REBUTTAL Owner of company: Invalid Complaint

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We thought we were educated consumers of plumbing line repair services, but when the proposal for sewer repairs was received, we learned that only part of the sewer system was evaluated therefore we couldn't get a complete picture of repairs needed. Several hundreds of dollars for a partial picture of underground piping and necessary repairs is unacceptable.

Despite numerous attempts to obtain more information from management and a complete analysis of problems, it has become apparent that we're on our own now that the service provider got paid for the evaluation and 1 day on the job.

Price quoted for comprehensive repairs was more than 4x comparable providers quoted.

This report was posted on Ripoff Report on 01/11/2013 12:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pipe-Lining-Technologies-Inc/West-Palm-Beach-Florida-33409/Pipe-Lining-Technologies-Inc-Pipe-LT-Caveat-Emptor-Incomplete-Proposal-Expensive-Repair-995195. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Invalid Complaint

AUTHOR: Pipelining Technologies, Inc. - ()

This is Michael Wilson, President of Pipelining Technologies, Inc. Here at Pipelining we pride ourselves on our reputation and customer service. Therefore we are earnest to get to the bottom of this complaint. First of all, we cannot access our records of services provided to this customer without an accurate name, "Poor Landlord" will not suffice. Please provide us with this information via email or phone call. Without this information there is nothing we can do. Hoax complaints can come from ex-employees or same-industry competitors as an effort to jeopardize our well known reputation here in South Florida. 

As a response to the content of the complaint, we do not withhold any segments of pipe video inspections as we were accused. Our video inspections are the gateway leading to our pipelining work, thus we desire to provide as much video footage of your pipe system as possible as this equals more income for the business. We do not provide partial video inspections unless that was specified by the customer. The only thing keeping us from doing a full video inspection would be a blockage in the lines disabling our camera equipment from reaching further.

As evidence of our reputation please view our authenticated customer testimonials in the form of signed PDF documents on our website at PipeLT.com/testimonials.

 

Michael Wislon

President of Pipelining Technologies, Inc.

1616 N Florida Mango Road, Suite C-11

West Palm Beach, FL. 33409

United States

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