- Report: #1017985
Report - Rebuttal - Arbitrate
Complaint Review: Pixie Vacations
Pixie Vacations149 Misty Valley Drive Canton, Georgia United States of America
Pixie Vacations Lesley Sawhook Pixie Vacations screwed up our Disney Vacation - Canton, Georgia
*Author of original report: Why was our dining plan cancelled?
*REBUTTAL Owner of company: Lesley Did What She was Asked to Do
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We received an email from Pixie Vacations on 7/19/12 confirming our reservation, which included the 6-day meal plan. Then, on October 10, 2012, we received this email from Pixie Vacations travel agent Lesley Sawhook:
I've been busy on the phone with Disney applying the new discounts to reservations and I saved you money today.
Your old total amount owed was $1894.00 and new amount owed is $1694.00 : )
Lesley Sawhook Authorized Disney Vacation Planner
Pixie Vacations www.destinationmagic.com
Like me on Facebook: http://www.facebook.com/PixieVacationsLesley
Follow me on Twitter: https://twitter.com/#!/PixieLesley
Making Your Vacation Dreams Come True!!!
***NEVER were we told that she cancelled our dining plan in order to get this discount.
I will never again trust Pixie Vacations to reserve a family vacation for me anywhere. They certainly did NOT make my vacation dreams come true. It was more like they made it a nightmare.
This report was posted on Ripoff Report on 02/21/2013 10:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/Pixie-Vacations/Canton-Georgia-30114-7705/Pixie-Vacations-Lesley-Sawhook-Pixie-Vacations-screwed-up-our-Disney-Vacation-Canton-Ge-1017985. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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