- Report: #424812
Report - Rebuttal - Arbitrate
Complaint Review: Pizza Hut - Kaneohe, Hawaii
Pizza Hut - Kaneohe, Hawaii47-388 Hui Iwa St. Kaneohe, Hawaii U.S.A.
Pizza Hut - Kaneohe, Hawaii Order Never Arrived, Charged Twice for Pizza not Received Kaneohe Hawaii
*UPDATE EX-employee responds: hmmmmmmmm
*Consumer Suggestion: Hmmm
On February 14, 2009, I organized a PIZZA PARTY for my Daughter's Birthday. At 11:25 am, I telephoned Pizza Hut (808-239-2211) and placed an order for 2 Large New York Pizza's, to be cut in smaller slices. At 12:30pm, I telephoned again, and asked where the Pizza was. At 12:45pm, I telephoned again and asked where the Pizza was. At 1:00pm, I telephoned again saying that there was still no Pizza at the Party. Each time I called, I received the same answer--The Pizza is on it's way.
(I live less than 5 minutes away!)
At this point, I was very upset. I had 15 children and 8 adults who were all very hungry. I finally had to take out frozen hot dogs which I cut in half to serve to my guests. I received no phone call from the Delivery Driver or the Pizza Hut Manager from the Temple Valley Store (47-388 Hui Iwa St. Kaneohe, Hi 96744)
Now, to add insult to injury, my Credit Card was charged TWICE for Pizza I never received.
I invited 23 people to a PIZZA PARTY, waited 1 1/2 hours for PIZZA, and the PIZZA never arrived! My Daughters party was RUINED! This whole experience was completely Embarrassing and Humiliating!
This report was posted on Ripoff Report on 02/16/2009 05:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pizza-Hut-Kaneohe-Hawaii/Kaneohe-Hawaii-96744/Pizza-Hut-Kaneohe-Hawaii-Order-Never-Arrived-Charged-Twice-for-Pizza-not-Received-Kane-424812. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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