Pizza Hut in Nashville NC (GM Meggan) 106 W Nashville Dr
Nashville, North Carolina United States of America
- Phone: 2524599600
- Category: Racists
Pizza Hut in Nashville NC (GM Meggan) I felt disrespected and not treated like a customer should have been treated!!! Nashville, North Carolina
*Consumer Comment: WORLDWIDE ALERT!!! It was just reported that "REVEREND DAVE" was spotted at the.....
*General Comment: I wouldn't come to your church
*Consumer Comment: Good Advice Charles
*Consumer Comment: Yes managers let their employee get away with being hateful
*Consumer Comment: *Stacey, You can 'Google' this- MR REUBEN POEM, and find it on the web, right? A reuben sandwich is FOOD, isn't it? So is.....
*Consumer Comment: What the hell
*Consumer Comment: *Anyone in the world can 'Google' this- STEAK DINNER POEM, and find that poem & read it on the web, right?
*General Comment: I wouldn't go to your church
*General Comment: You teach your child well
*General Comment: The customer was clearly treated wrong
*General Comment: Thank You
*Consumer Comment: Why does it alway have to be racism?
*General Comment: For lauren
*General Comment: Take this site seriously please...
*General Comment: Mountain out of a molehill
*Consumer Comment: racist?
*General Comment: Manager was wrong
*General Comment: Consider me uninformed...
*General Comment: General manager should have done better
*General Comment: INSANE
*General Comment: Outrageous accusations
*General Comment: Don't know what to say but I apologize for them
*General Comment: Your handy man
*Consumer Comment: Racism??
*General Comment: Mother of 2
*Author of original report: She didn't treat me like she did everyone else!
*Consumer Comment: this mees could have been avoided....
1Author 26Consumer 0Employee/Owner
I don't know where to begin but here goes...My little girl who is 2 years old wanted pizza from pizza hut so I called in an order. The total came up to $11 and some change. I sent my fiancee to get the pizza because I was studying for a nursing test that I had the following Monday. A few mins. later my fiancee came and gave me my pizza. Well when I open the box there was 3 slices that was burnt so I ask my fiancee to call them and my fiancee told me that he didn't want to call them because he felt that they treated him "differently" then the other customers that were there. So I call. I was very pleasant and a young lady pick up the phone and I informed her of my complaint. So she asked me if I wanted to come pick up another pizza or she could get a manager on the phone to credit the amount charged to my account and I could come get it later. ***Side note...I thought that would be a good idea because my little girl was ready to eat and she only will eat when mommy and daddy will eat with her. So I was going to whip up some spaghetti, eat with my family, finish studying and call it a night.*** Well when the manager got on the phone I informed her of the same thing I told the lady before and she asked me if I wanted to come back to the that they will remake my order and I informed her that my little girl pizza was fine and that I need to finish studying and that my fiancee didn't want to come back (I didn't tell her about the experience that he had just had because I was going to just let it go), she then tells me that she could only credit "HALF" of my money back because she can't see that I was telling the "truth". So I got very "ANGRY". I got my box and my little girl box and I got in the car and went there. Well when I got there I was very upset I asked to speak with the person I had just spoke to and she came up there with an attitude, that made me even more angry. I demanded my money back and for my pizza and my little girl pizza to be made fresh because I should not have to stop my studying to come and prove to you that you made a mistake. The people who boxed it saw that my pizza wasn't pizza hut quality pizza when they boxed it. She then told me to calm down or she was gonna call the police. Oh that really made me mad because I had every right to be angry. I wasn't disrespecting her (at that time) nor was I using any profanity (at that time). She then tells me that she will only make my pizza over but NOT my daughters (so now my little girl pizza is going to be cold because of the mistake that they made in the first place) Now that's when I got upset and everything came out...I probably called her every name in the book beside a child of god. I know I should have handle that situation differently but the feelings that I had of been treated differently then all of there employees that I saw that day and 95% of there customers I saw that day and thinking about the way my fiancee had just told me how he had been treated came out. So I left and called the pizza hut that was in Rocky Mount and I informed her of what had just happen and she was very friendly she offered to give me my money back and to remake me order. I told her that I just wanted my money back and I didn't want my order remade and that I just wanted to speak to her General Manger. She then informed me that the lady that treated me like that was the GENERAL MANGER. So I asked to speak to someone over her and she took my number down and later on the night I spoke with him. He informs me that she wasn't racist and that he has known her for many many years...bluhh bluhh. He then tells me that he apologize and that he would def. look into it. So I asked him if he could give me a call back once he finish looking into it to inform me of resolution and if actions would be taking against her. He then interrupts me in the middle of me talking and tell me that he shouldn't have to call me back because he apologized and bluh bluhh... He then ask me what I wanted for "FREE" and he even used the term "OH GOD LADY". I informed him that he was unprofessional and I hung up on him. I felt that he had her side along and that he wasn't going to look into it like he had stated. No this situation should not have escalated that far but it did. Once again I feel that the General manager @ the Pizza Hut in Nashville NC was racist, unprofessional, rude, and a straight up BITCH to me. They didn't rip me off of any money they rip me off of something far more important then that. I hope no one will have to experience what I went through. Now that I have told my story I feel a lot better. May everyone have a Merry Christmas and a Happy New Year!
P.S I have reported this to there 1-800 number ( which the GM would not give me @ the pizza hut) and someone should be contacting me within 3 business days.
Click on image to enlarge:
Click Here to read other Ripoff Reports on Pizza Hut in Nashville NC (GM Meggan)
REBUTTALS & REPLIES:
1Author 26Consumer 0Employee/Owner
Updates & Rebuttals