- Report: #687696
Report - Rebuttal - Arbitrate
Complaint Review: Pizza Hut
Pizza Hut29 warren st Randolph, Massachusetts United States of America
Pizza Hut Manager LIED about delivery-took my money Randolph, Massachusetts
This isn't the first time they've done this....Google other reviews.
I called Pizza Hut where I ordered and explained that I had ordered food over an hour ago and never received it. The manager insisted that a delivery person came and an "older gentleman" answered the door. I was the only person home all day. The manager said the delivery guy was paid in cash. Funny, because I paid by credit card. He later said it was a "young lady" who answered the door. HE WAS CLEARLY LYING.
I asked him if the delivery guy went to the door and rang a bell but he wouldn't say. I asked if it was possible to redeliver. The manager said "once we deliver, we can't go back." The manager refused to deliver my food and would not refund my money. I have called corporate multiple times and continue to do so until I receive a call from the district manager. And I'm trying to get reimbursed through my card company...put some fire under someone.
I got a call from the Hyde Park store but DUH. My problem is with the one in Randolph. So we'll see what happens. I WILL get my money back. and i'm writing on every board about those scammers.
This report was posted on Ripoff Report on 01/27/2011 02:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pizza-Hut/Randolph-Massachusetts-02368/Pizza-Hut-Manager-LIED-about-delivery-took-my-money-Randolph-Massachusetts-687696. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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