- Report: #1149988
Report - Rebuttal - Arbitrate
Complaint Review: Planes United Van Lines
Planes United Van Lines1100 Bilter Rd Aurora, Illinois USA
Planes United Van Lines Movers refuse to cover damage to our hardwood floors Aurora Illinois
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Never use this moving company. They damaged our hardwood floors with their dolly and refuse to cover the damage the wheels did to the floors. Also don't believe anything they say. PRomises, Promises. They promised due to teh size of our shipment, we would have our own truck. Wrong. Our stuff did not fit because someone elses stuff was on the truck. We did not get the 2nd shipment of stuff for 3 weeks, Had they done what they promised, I wouldn't be here writing this review. It was on the 2nd day when they returned to pick up the overflow that they had no regard to protecting our floors. WE have about $3000 damage done to the floors.
This report was posted on Ripoff Report on 05/27/2014 01:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/Planes-United-Van-Lines/Aurora-Illinois-60502/Planes-United-Van-Lines-Movers-refuse-to-cover-damage-to-our-hardwood-floors-Aurora-Illin-1149988. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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