• Report: #528536

Complaint Review: Planet Fitness

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  • Submitted: Wed, November 25, 2009
  • Updated: Wed, April 14, 2010

  • Reported By: Chris — Austin Texas United States of America
Planet Fitness
1100 West Anderson Lane Austin, Texas United States of America

Planet Fitness Austin, TX Planet Fitness West Anderson Lane continued to charge my acct. for several months after cancellation. Austin, Texas

*REBUTTAL Owner of company: Refund

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Planet Fitness Austin at West Anderson Lane continued to charge my acct for several months after my cancellation.  The assistant manager said "This place wouldn't be in business if we didn't charge people who don't come here."  I went to Planet Fitness Austin and tried to get a refund and they told me they would continue to charge my acct. until I paid $20.83.  Planet Fitness Austin is a scam.

This report was posted on Ripoff Report on 11/25/2009 10:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/Planet-Fitness/Austin-Texas-78752/Planet-Fitness-Austin-TX-Planet-Fitness-West-Anderson-Lane-continued-to-charge-my-acct-f-528536. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Refund

AUTHOR: Mike - (United States of America)

Please bring by proof of cancellation and a copy of this report to this location and present it to the Manager. If proper proof is presented and you fix your statement and explain the truth as to why you can not be canceled with a delinquent account, a full refund for the months not used including late fee's will be given.  


Thank you!


PF Management


 

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