- Report: #1151748
Report - Rebuttal - Arbitrate
Complaint Review: Planet Fitness
Planet Fitness6463 N Canton Center rd Canton, Michigan USA
Planet Fitness Canton, MI and Corporate office NO CARE FOR CUSTORMERS, UNEXPECTED BILLING!!! Canton Michigan
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I looked at my bank account yesterday and noticed that I was charged regular on top of my regular $19.99 membership fee. I contacted the fitness center and they explained to me that every June 1st planet fitness charges all of their black card members an additional $39.00. They said it was to lock in your membership rates. wet old them that I was not aware of this and when I signed up no one told me about the additional $39.00. They were very aggressive and rude not caring that my account was overdrawn because of their lack of communication. They didn't apologize or even try to make things right, now I have to pay two overdraft fees of $35.00 and then pay for their lack of membership. I feel like they wanted to just push me through the membership process and then scam me for a fee that's not even in my contract. This place is a joke and I strongerly recommend not signing up here. Someone needs to have this place officially shut down andshave a better gym put in. Planet fitness will rob you and then not even try to make things right. They lost a customer of over two years today.
This report was posted on Ripoff Report on 06/03/2014 08:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/Planet-Fitness/Canton-Michigan-48188/Planet-Fitness-Canton-MI-and-Corporate-office-NO-CARE-FOR-CUSTORMERS-UNEXPECTED-BILLING-1151748. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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