- Report: #1085438
Report - Rebuttal - Arbitrate
Complaint Review: Planet Fitness
Planet Fitness158 W 27th St New York, New York USA
Planet Fitness charging after cancelled membership New York New York
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Planet fitness cancelled my membership a few months ago, because they couldn't access my bank account to charge for monthly membership fees. When I found out I paid the outstanding amount and asked for the membership to be reinstated. I was told it could only be reinstated if I physically walked into the branched I originally signed up in. As I didn't have time to do so I deceided to not renew membership with Planet Fiteness, but to join a different gym. After receiveiving a new bill from them I called to see why. They said they reinstated my membership, only they failed to let me know. And they say I can only cancel by walking into the original branch and still have to pay. What gives?!!
This report was posted on Ripoff Report on 09/18/2013 08:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/Planet-Fitness/New-York-New-York-10001/Planet-Fitness-charging-after-cancelled-membership-New-York-New-York-1085438. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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