• Report: #956422

Complaint Review: Planet Fitness

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  • Submitted: Wed, October 17, 2012
  • Updated: Wed, October 17, 2012

  • Reported By: fredericksburgpf — San Antonio Texas United States of America
Planet Fitness
4400 Fredericksburg Road San Antonio, Texas United States of America

Planet Fitness Over Charged for cancelled memebership San Antonio, Texas

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I cancelled my membership verbally with a representative present at the center after a workout. I asked her if there was anything I needed to sign to void my membership. She told me that she would cancel my membership herself. So I left the fitness center believing my membership would be cancelled and no charges would continue. They still charged me for 4 months. Later I asked them why they were still charging me? Their response was that I was suppose to sign a document or write a letter stating my request for membership cancellation and mail it to some address. The representative NEVER mentioned anything about signing a document or mailing a letter to cancel my membership accordingly.

I was wondering how many other members were lied to and scammed in this manner.

This report was posted on Ripoff Report on 10/17/2012 06:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/Planet-Fitness/San-Antonio-Texas-78260/Planet-Fitness-Over-Charged-for-cancelled-memebership-San-Antonio-Texas-956422. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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