• Report: #852441

Complaint Review: Plantronics

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  • Submitted: Mon, March 12, 2012
  • Updated: Mon, March 12, 2012

  • Reported By: tired of it — Nordheim Texas United States of America
Plantronics
345 Encinal Santa Cruz, Ca. 95060 Internet United States of America

Plantronics I have been going in circles for weeks trying to get my defective bluetooth unit replaced. I keep getting the runaround. They are making it impossible for me to get a simple replacement unit. Internet

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I have been trying to get a defective bluetooth unit replaced. I have been going
in circles for weeks. The "customer service" department keeps coming up with new
and exciting problems with my request. I have sent proof of purchase by uploading
it to their site. They refused it. I have to start the process over and try again. I really
think they are making it extremely difficult so I will give up. I am getting so tired of the
runaround, I just may do that. I have already replaced the bluetooth with a different brand
that works wonderfully.

This report was posted on Ripoff Report on 03/12/2012 08:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/Plantronics/internet/Plantronics-I-have-been-going-in-circles-for-weeks-trying-to-get-my-defective-bluetooth-u-852441. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Questions

AUTHOR: Robert - (U.S.A.)

What are these "new and exciting" problems they keep coming up with?

Why did they not accept your proof of purchase?
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