• Report: #1036922

Complaint Review: Platepass

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  • Submitted: Thu, March 21, 2013
  • Updated: Mon, April 29, 2013

  • Reported By: suzannehb — Haslett Michigan
Platepass
Internet, Arizona United States of America

Platepass Hertz Platepass Scam for platepass charge Internet, Arizona

*Consumer Comment: The Scam is Widespread

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I rented a car from Hertz in FL for a week. Today when I reviewed my American Express bill I found a $17.25 charge on 3/14/13 to Paypass. Never heard of this until I checked Paypass out on the Internet & found many similar complaints going back more than two years.Apparently the company gets info re: rental car plates & uses this to charge people like me for using toll roads. American Express took off the charge but sif the company disputes my claim I may have to prove I didn't use the car on 3/14/13. Why hasn't someone stopped this if the scam has been going on so long??? 

This report was posted on Ripoff Report on 03/21/2013 10:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Platepass/Internet-Arizona-/Platepass-Hertz-Platepass-Scam-for-platepass-charge-Internet-Arizona-1036922. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

The Scam is Widespread

AUTHOR: RoadiJeff - ()

Hertz tried this same Platepass scam with me in Florida, too.  What they didn't do was scan a copy of my CC when I reserved the vehicle and thus they could not automatically charge me. 

After 4-5 months of them sending me notices to pay for some bogus toll charge they finally gave up.  I guess they figured that the postage and handling would eventually exceed the $10 toll "service fee" they were trying to squeeze out of me.  I haven't heard from them in over two years. 

I'm sure that I am on some sort of Hertz blacklist but that's OK - there are plenty of other rental companies to choose from and Hertz is not the lowest priced anyway.
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