- Report: #159943
Report - Rebuttal - Arbitrate
Complaint Review: Platinum Benefit Group
Platinum Benefit Group16807 US Highway 19 North Clearwater, Florida U.S.A.
Platinum Benefit Group fraudulent deceptive voice mail service, ripoff Clearwater Florida
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I called the number associated with the charge. The girl gave me a confirmation number and I thought all was well. The next month, another charge occured and I still had no refund. Not only that, when I called back, the number was associated with a voice mail service. Something I had never even heard of.
So, the recurring charge of $9.95 was for a voice mail. That required another phone number to cancel. I was infuriated after being put on hold for ever. Finally, that girl gave me another confirmation number for cancellation and I demanded my money back. She said she could send out a credit refund request form within 7-10 days.
It came LATE. I filled it out and returned it immediately. They returned me a letter of denial for refund. ANY contract can be cancelled within 3 days. This company is clearly fraudulent. I am stuck between taking it laying down or messing with it over $140.00. They know people will not hassle with it.
I think I shall suprise them. I'll be filing a complaint with every authority with any jurisdiction over the situation as well as emailing the info to everyone I know and urging them to do the same.
Corona, South Dakota
This report was posted on Ripoff Report on 10/07/2005 04:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Platinum-Benefit-Group/Clearwater-Florida-33764/Platinum-Benefit-Group-fraudulent-deceptive-voice-mail-service-ripoff-Clearwater-Florida-159943. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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